Health Information Management Specialist (HIMs)

THIS POSITION REQUIRES ONSITE WORK; IT IS NOT 100% REMOTE. Digestive Health Partners, Inc. (DHP) is a large, independent gastroenterology practice in the beautiful mountains of western North Carolina. We are currently seeking a customer service\-oriented individual for a Health Information Management Specialist position at our Hendersonville, NC office. This position is hybrid, which means you will work in the office 1\-2 times a week and the rest of the time at home. You must reside within the Hendersonville, NC or Asheville, NC area or can make the commute to the Hendersonville, NC office. It is the responsibility of every DHP team member to deliver the most remarkable patient experience in every dimension, every time. Our team members are part of an environment that fosters team work, team member engagement and community involvement. The successful team member has a commitment to leveraging diversity and inclusion in support of quality care. Requirements: Must have previous medical records experience because you will be responsible for improving the quality of healthcare by insuring that the best information is available for making any healthcare decision by managing healthcare data and information resources. You will be acquiring, analyzing, and protecting digital and traditional medical information vital to providing quality patient care. Must know HIPAA requirements as you will maintain a high level of confidentiality regarding patient protected health information. Suggested skills: Have the ability to multitask and work independently with limited supervision. Be able to meet standardized productivity metrics/goals. Should have a working knowledge of HIPAA requirements and be comfortable in a computer based workflow. 2\-3 years of work experience as a health information management specialist / medical records / law clerk / medical office assistant. Experience with medical terminology. Responsibilities: Retrieve records and releases information to patients and 3rd party requestors. Ensures valid authorization in conjunction with HIPAA and state regulations. Validates that the medical records to be released are complete, accurate, within the required timeline, and in compliance with the State and Federal guidelines. Protect and process patient data of all kinds, including diagnoses, symptoms, test results, medical histories, and procedures. Full\-time with excellent benefits Digestive Health Partners is about people. When you join us, you’re joining a thriving team of physicians, APs, and staff who think of each other not as coworkers, but as family. Yes, we are in the beautiful mountains of Asheville and Hendersonville, NC. Yes, the region is listed in the US News and World Report as one of the best 34 places to live in the United States. Yes, you’ll get access to miles and miles of trails, scenic views, incredible wildlife, high\-quality schools, and strong economic growth. All of these are important reasons why people choose to work at DHP. But DHP is more than just a place to work. DHP is a community. At DHP, everyone supports each other. Work\-life balance isn’t an idea, but a fact. Many of our staff and APs have been with us for more than a dozen years not because of the region, but because they work somewhere that cares about their wellbeing and works hard to ensure they have what they need to succeed in their lives. When the pandemic hit, DHP was one of the few practices in the country that avoided layoffs and worked to ensure all our staff were paid. While the entire country suffered, DHP was able to continue serving our community because of the dedication of the physicians, APs, and staff to this practice. When Hurricane Helene hit in the fall of 2024, it caused widespread catastrophic damage and numerous fatalities across our area. DHP worked to ensure all our staff were paid for the first week, and we were able to reopen a week after the catastrophy so we could continue to serve our community. That kind of dedication doesn’t come out of nowhere. If you’re looking for a place that cares about you and your family, that values what you value, that wants to ensure you’ve found not just a place to work, but a place to call home, then we want to hear from you. Job Type: Full\-time Benefits: 401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance Experience: Medical records or HIMs: 1 year (Preferred) Ability to Commute: * Hendersonville, NC 28791 (Required) Work Location: Hybrid remote in Hendersonville, NC 28791