Front Desk Receptionist - Outpatient Rehab at Frederick Health

Tx Team
Frederick, MD, US
Posted Jul 7, 2026
Are you the type of efficient and goal\-oriented person who would excel in a Front Desk Outpatient Rehab Receptionist position? Tx:Team is looking for a Front Desk Receptionist to join our team at Frederick Health Physical Therapy \& Sports Rehab Outpatient Clinic in Frederick, Maryland. The details: This is a busy, fast paced outpatient rehabilitation clinic which provides Physical and Occupational Therapy services. We are looking for an energetic candidate to perform the duties of the Receptionist position and who will make every patient experience a great one. Be a part of a team of professionals with a great reputation for service. This is a full\-time position with a full compensation and benefit package, including Paid Time Off and Continuing Education benefits. Hours for the position are Monday – Friday. No weekends. No holidays. Our Aspen Ridge Clinic is open 7am\-7pm Monday through Thursday and 7am\-5pm on Friday. Our Crestwood Clinic is open 8am\-6pm Monday through Thursday and 7am\-4:30pm on Friday. The ideal candidate: Excited to join a thriving an energetic team Two (2\) years medical office front desk experience (preferred) Understanding patient insurance benefits and ability to explain Two (2\) years minimum experience using an EMR medical software and/or patient scheduling system (preferred) Excellent customer service, organizational, and communication skills Ability to communicate \& collaborate with clinical and administrative team Proficient in computer skills and Microsoft Office (Word, Excel) and Outlook, including accurate typing and data entry skills Knowledge of the physician referral process Ability to interact with physicians' office staff, insurance providers, teammates, and patients Excellent work habits with close attention to deadlines and detail\-oriented assignments Ability to multi\-task and prioritize responsibilities Work independently with provided instructions Knowledge of medical terminology Required education: High School or equivalent The responsibilities: Answer phones Schedule patient appointments for Physical Therapy services Perform office supply inventory weekly Organize \& compile patient charts for therapists Perform patient registration upon first visit, including Patient Information and Health History forms Input patient transactions, collect co\-pays Daily completion and transmission of all daily, weekly, and monthly clinic data and entry Perform required procedures to close clinic at the end of the day. Activities include financial reconciliation, daily deposits, chart construction, and therapy schedules The benefits: Medical/Prescription Dental \- preventive services covered at 100% in/out of network Vision Insurance \- two options depending on your provider’s network needs Health Savings Account with annual employer contributions \- $750 individual / $1500 family Paid Time Off with accrual starting Day One Continuing Education Short \& Long\-Term Disability Critical Illness – provides direct payment up to $10,000 if a covered illness strikes. Coverage available for Associate, Spouse, and Child – child(ren) are covered at no additional cost Accident – helps with unexpected medical costs related to a covered accident Wellness Bonus! Complete your annual wellness exam and/or qualified preventive services and receive $50 (1/year) for each covered individual 401(k) with investment options – eligible after 500 hours of employment Company\-paid Life Insurance, ADD \+ other Voluntary Life Options Cafeteria Plan for dependent care and College Choice 529 Mentorship and leadership development opportunities New Hire Mentorship with the support of Quality Assurance \& Performance Improvement personnel Employee Assistance Program (EAP) (extensive services) EAP Consultative Services: Telephonic counseling — unlimited, 24/7 consultations with master’s \- and doctoral\-level counselors Face\-to\-face counseling — up to 3 visits per employee/ household member per issue Work/Life assistance \& Resources: Child and elder care referral – unlimited telephonic consultations Legal/financial assistance \& resources Unlimited telephonic support and free initial 30\-minute face\-to\-face consultation with an attorney, with a 25% discount on attorney services thereafter; online legal forms; extensive online law library Financial consultation – unlimited telephonic support for financial problems or planning; 30 days of financial coaching; extensive online financial library and calculators Will preparation – online self\-service documents; 30 minute consultation Associate Discount Program Exclusive discounts on over 30,000 national and local retailers across categories like electronics, travel, groceries, appliances, fitness, and more Free online classes through the Community Online Academy, with weekly live sessions and, on\-demand options for both adults and kids. Offers a diverse mix of classes including fitness, nutrition, parenting, language learning, and many other personal\-interest areas Personal development and coaching tools that are practical, accessible, and intentionally designed to help everyday professionals—not just executives—grow WOWPoints, a virtual currency you earn and redeem for additional savings. Earning 10x WOWPoints is like getting 10% back on purchases Why Tx:Team? We’re therapist\-founded and therapist\-led, committed to putting people first since 1983\. Our culture is built on collaboration, accountability, and compassion. 98\.2% of patients rate our service as excellent 99% of patients would recommend a Tx:Team therapist to a friend 100% of associates say they felt welcome from day one 100% of associates believe he or she feels a belonging to the team 97% of associates agree "I feel like I can rely on my teammates to support me.” 92% of our associates would recommend Tx:Team as a great place to work. Come see why Our Mission: “We believe that everyone should have the opportunity to live the healthiest life possible. By harnessing the collective power of our therapists’ hands and minds to heal, we create an environment of health, wellness, and vitality for our patients, our associates, our partners, and our communities.” At Tx:Team, we take pride in the satisfaction of our associates. See for yourself why associates would recommend Tx:Team as a great place to work. www.txteam.com/careers/

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Job Type

admin_data_entry

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