Data Entry Clerk

Job Summary We are looking for a detailed\-oriented Data Entry Clerk to join our consulting division. In this role, you will be responsible for accurately inputting, updating, and maintaining critical compliance and licensing records for the clinical laboratories we support. Because our clients rely on us to navigate complex regulatory spaces, your sharp eye for detail will directly help labs achieve their goals. Responsibilities Enter, update, and maintain data in multiple software platforms with speed and accuracy, including Microsoft Office, Google Workspace, and specialized bookkeeping or medical management systems Manage multi\-line phone systems to handle inquiries professionally, providing exceptional customer service and support at the front desk or via phone Organize and file physical and digital documents efficiently, ensuring easy retrieval and compliance with record\-keeping standards Proofread documents for accuracy, spelling, grammar, and formatting before submission or filing Enter laboratory credentials, applications, and client information into our database tracking systems. Provide excellent customer support through courteous phone etiquette and timely responses to inquiries Experience Prior clerical or administrative experience in an office setting is preferred Proven data entry skills with high typing speed and accuracy Familiarity with office management procedures and organizational skills to prioritize tasks effectively Experience using productivity software such as Microsoft Office (Word, Excel), Google Workspace (Docs, Sheets), and other relevant tools Knowledge of customer service best practices, including front desk operations and phone etiquette Experience in medical or dental reception, personal assistant roles, or bookkeeping is advantageous but not required Join us if you’re eager to bring your technical proficiency, organizational skills, and enthusiasm for helping others into a role that keeps our operations running smoothly. We value proactive team players who thrive in a busy environment and are committed to delivering exceptional support every day! Pay: $25\.00 \- $31\.00 per hour Benefits: 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Health savings account Paid time off Vision insurance Work Location: Hybrid remote in Charlotte, NC 28217