Digital Forensics Investigator

Symetra has an exciting new opportunity to join us as a Digital Forensics Investigator!

About the role

In this role, you will serve as the subject matter expert for the collection, analysis, and preservation of electronic evidence. You will support Corporate Security investigations while leading complex cybercrime incidents, requiring strong technical expertise. You will also provide forensic support to Human Resources, IT, and Legal teams and manage critical security systems, including badging, surveillance cameras, and visitor management.

What you will do

• Investigate cases involving “ghost employees,” including recovering company\-issued laptops and analyzing system access, activity, and data downloads
• Conduct digital forensic reviews to determine user behavior, access history, and potential misuse of company systems
• Support ongoing corporate investigations, including fraud cases and internal security matters
• Perform risk assessments ahead of senior leadership events to identify and mitigate potential security threats
• Serve as a super admin across key systems, with the ability to access, manipulate, and report on data as needed
• Manage and administer the case management system, ensuring accurate tracking and reporting of investigations
• Partner closely with the aligned manager as the technical expert, providing insights and support on investigative and system\-related matter

Why Work at Symetra

Here’s what some of our employees have to say about why they work at Symetra:

*“I chose Symetra because I heard it was a pro\-employee company—and it’s absolutely true. The work environment is supportive, the people are great, and the benefits are generous. Symetra truly cares about its employees. The relaxed atmosphere and opportunities to learn and grow—both within your role and beyond—make it a great place to build your career.” \- Alicia L., Claims Examiner"Symetra cares about doing what's right for their customers and that we have a great culture." \- Jackie B., Regional Account Manager*

What we offer you

Benefits and Perks

We don’t take a “one\-size\-fits\-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full\-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out our Symetra Benefits Overview

Compensation

Salary Range: $117,000 \- $195,100 base plus eligibility for the company annual bonus program.

Who You Are:

• You have a high school diploma (required), plus a Bachelor's degree or equivalent experience in a related field, preferred
• Bring 6–10 years of relevant experience, ideally with a law enforcement or similar investigative background
• Experienced in digital forensics, with a strong ability to investigate system access, user activity, and data movement
• Skilled in analyzing complex cases, including fraud and internal security investigations
• Proficient in conducting risk assessments and identifying potential security threats
• Advanced user (super admin level) of systems and case management tools, with the ability to manipulate data and generate reports
• Technically adept with forensic tools (e.g., Forensic Toolkit/FTK) and other investigative technologies
• Hold relevant certifications (e.g., Secret Service, FBI, DOJ, or equivalent)
• Comfortable working in an executive\-facing role; calm, composed, and confident under pressure
• Highly organized and detail\-oriented, with strong data analysis and reporting skills
• Excellent communicator who can collaborate effectively with diverse partners and cross\-functional teams
• Hold a valid passport and able to travel as needed in support of senior leadership activities (travel is estimated to be 3\-4 times per year)
• Based in the Central or Eastern Time Zone to support business and leadership alignment

We empower inclusion

At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.

Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products\-and operate our company\-to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit: https://symetra.eightfold.ai/careers

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

Please review Symetra's Remote Network Minimum Requirements:As a remote\-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:

• Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
• Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
• Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial\-up.

When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.

Identity Verification**Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.

Failure to comply with verification procedures may result in:

• Disqualification from the recruitment process
• Withdrawal of a job offer
• Termination of employment and other criminal and/or civil remedies, if fraud is discovered