Administrative Assistant - Client Associate

About Us

Focus Capital is a client\-focused financial services firm delivering tailored banking and cash\-management solutions. We value responsiveness, accuracy, and a service\-first mindset.

Role Overview

We’re hiring an entry\-level Client Associate to support daily banking and cash\-management operations, handle client calls, and perform administrative tasks that keep client relationships running smoothly.

Key Responsibilities

• Manage incoming client calls and inquiries with professionalism and timely follow\-up
• Support banking and cash\-management activities, including transaction processing and account maintenance
• Perform general administrative duties: data entry, document management, scheduling, and filing
• Coordinate with internal teams to resolve client issues and escalate when needed
• Maintain accurate client records and ensure compliance with company procedures

Qualifications

Required

• Strong communication skills (phone and written) and customer\-service orientation
• Comfortable handling multiple tasks and prioritizing in a fast\-paced environment
• Proficient with Microsoft Office (Excel, Outlook, Word)

Preferred

• 2–3 years’ experience in the banking industry or cash\-management operations
• Energetic, positive attitude and strong interpersonal skills
• Demonstrated ability to multitask and work independently

Job Type: Full\-time

Pay: $21\.00 \- $24\.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Microsoft Excel: 2 years (Preferred)
• Banking: 1 year (Preferred)

Work Location: In person