Senior Services Program Assistant
Love helping people? Love being part of a team? Love being valued for your contribution? Then you're gonna love us. Our team \- 35 employees and over 2000 volunteers \- are helping all over Tampa Bay. We are seeking a program assistant with EXCELLENT communication, organization skills, and data tracking. This role supports our Senior Services team that connects volunteers to provide companionship and health support to seniors. Assist in volunteer onboarding, volunteer orientation, and team synergy to streamline and organize the crucial elements that make this work possible.
We are very growth\-minded, and we focus on YOUR professional development with tools like Brene Brown's Courageous Leadership, SMART goals and 80/20 practicality. Meeting objectives and professional development are our highest priorities. We need you to bring your curiosity, willingness to learn and helpfulness to the best job you'll ever have.
Position Type: Full Time: 40 hours per week
Position Rate: $42,000 Per Year
Benefits Include: Health/Dental Insurance; Vacation/Holiday/Sick Paid Time Off, 401K \+ match
MAJOR DUTIES:
Support Program Success
Take ownership and personal responsibility for program objectives, compliance, and completion for all related program contracts and commitments.
Meet Program Milestones
Attain all milestones of reporting, recruitment, volunteer engagement, recognition efforts, outcome and output tracking, and partnership collaboration, in alignment with program contracts and requirements expectations.
Assist with Daily Operations
Provide consistent, day\-to\-day support to program staff to maintain efficient and effective program operations.
Manage Data Entry and Records
Perform accurate data entry and database management, including tasks such as adding volunteers and clients, updating volunteer and client records, calling clients on waitlist, and maintaining other essential records.
Maintain Volunteer Documentation
Ensure all volunteer documentation—including eligibility records, timesheets, and compliance paperwork—is accurate, up\-to\-date, and meets all program and contract requirements.
Verify Timesheets and Hours
Review and validate volunteer timesheets in PrimePay to ensure reported hours are accurate and align with required program outcomes.
Support Compliance and Reporting
Assist staff in meeting internal and external deadlines, tracking project and program performance, and supporting efforts related to program compliance, member engagement, special projects, and funder reporting requirements.
Assist with Trainings and Events
Provide logistical and administrative support for in\-service trainings, volunteer meetings, and other program presentations as needed
QUALIFICATIONS AND SKILLS:
* Fluent in English and Spanish
Bachelor’s degree or
- 2\+ years of experience in human services
- Valid driver’s license and reliable transportation
- Pass Level II Background Screening through federally mandated service providers and the Agency for Healthcare Administration Clearinghouse
- Pre\-employment drug test is required
- Ability to work hybrid (in office/remote)
- Strong independent skills in Microsoft Excel and general computer use/ database experience a MUST.
- Utilization of AI to streamline administrative tasks
- This employee is frequently required to stand; walk; use hands to finger, handle, or feel (including frequent use of manual dexterity for keyboarding); and reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds.
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
ABOUT SENIORS IN SERVICE:
Seniors in Service of Tampa Bay is a growth\-minded, results\-driven nonprofit focused on helping older adults stay active and purposeful through meaningful volunteer opportunities while improving the lives of vulnerable children, seniors, veterans, and families through their service. We believe in the power of an intergenerational workforce and love bringing together people of all ages to make a difference. Whether you're just starting your career and looking for a place to grow or an experienced professional ready to jump into meaningful work, we'd love to have you on our team.
Check out our Facebook page to see our mission, volunteers, and team in action throughout Tampa Bay: https://www.facebook.com/seniorsinservice
Job Type: Full\-time
Pay: $42,000\.00 per year
Benefits:
Work Location: In person