Dental Front Office Assistant

Overview

Join our dynamic dental team as a Dental Front Desk Receptionist, where your energy and organizational skills will be the heartbeat of our practice! In this vital role, you will be the welcoming face and efficient coordinator that ensures smooth daily operations. Your enthusiasm will help create a positive experience for patients from their first contact to their final visit, while your attention to detail keeps everything running seamlessly behind the scenes. This paid position offers an exciting opportunity to grow within a supportive environment dedicated to excellence in dental care and patient service.

Responsibilities

• Greet patients warmly and manage all front desk activities with professionalism and enthusiasm.
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes using systems like Epic, Meditech, Dentrix, Eaglesoft, and Athenahealth.
• Schedule appointments efficiently using dental office management software and coordinate patient flow throughout the day.
• Collect payments, process medical billing including CPT coding, ICD\-9/10 coding, and Meditech documentation review to ensure accurate medical records and billing compliance.
• Maintain accurate patient records within Practice Management systems while ensuring HIPAA compliance.
• Answer multi\-line phone systems with excellent phone etiquette, handle patient inquiries, and provide exceptional customer service.
• Assist with filing, managing medical records, and supporting overall office administration including medical administrative support tasks like documentation review and data entry.

Qualifications

• Prior experience working in a dental or medical front office environment is highly preferred; clinic experience is a plus
• Strong knowledge of dental terminology, medical terminology, ADA coding, and health information management practices.
• Familiarity with Practice Management systems such as Carestack, Eaglesoft, Dentrix, or similar platforms.
• Excellent computer skills including proficiency in Microsoft Office applications and office management software like eClinicalWorks or similar systems
• Demonstrated ability to handle insurance verification processes accurately and efficiently.
• Exceptional customer service skills with professional phone etiquette.
• Ability to manage multiple tasks simultaneously in a fast\-paced environment while maintaining attention to detail.
• Knowledge of HIPAA regulations ensuring patient confidentiality at all times.

This role is perfect for motivated individuals eager to contribute to a welcoming dental practice environment. If you thrive on providing outstanding patient service while managing essential administrative functions with precision, we want to hear from you! Join us in making a difference every day through energetic support and dedicated care.

Pay: $23\.00 \- $25\.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Work Location: In person