TDA \- Front Desk Receptionist (58663\) (00058343)
Organization: DEPARTMENT OF AGRICULTURE
Primary Location: Texas\-Austin
Work Locations: SFA OFFICES AUSTIN \- 11 FLOOR 1700 N. Congress Ste 1100 Austin 78701
Job: Office and Administrative Support
Employee Status: Regular
Schedule: Full\-time
Standard Hours Per Week: 40\.00
State Job Code: 0154 TX
Salary Admin Plan: A
Grade: 13
Salary (Pay Basis): 3,582\.00 \- 3,582\.00 (Monthly)
Number of Openings: 1
Overtime Status: Non\-exempt
Job Posting: May 11, 2026, 5:36:42 PM
Closing Date: May 18, 2026, 11:59:00 PM
Description FRONT DESK RECEPTIONIST
Salary Information: $3,582\.00/MO. – A13
State Classification: Administrative Assistant III \- 0154
FLSA Status: Nonexempt
Posting Number: 26\-58663\-1
Location: Austin, TXTelework Option:TDA does not offer telework, and all employees are required to be physically present for work. HOW TO APPLY
Apply online via CAPPS. Applicants applying in Work In Texas (WIT) will be required to complete additional supplemental questions, optionally provide EEO information including how you heard about the job, and provide an electronic signature in the CAPPS Career Section to be considered for the position.
WHO ARE WE
The Texas Department of Agriculture’s key objectives are to promote production agriculture, consumer protection, economic development and healthy living.
WHAT YOU’LL DO
The Front Desk Receptionist will provide a variety of complex administrative and technical support functions for the Agency Administration division of the Texas Department of Agriculture (TDA) to facilitate the overall efficiency and effectiveness of agency operations. You will answer inquiries, provide information to the general public and greet and refer visitors of TDA. You will provide back\-up administrative support for other Operational Support services staff, as needed. You will work under general supervision with moderate latitude for the use of initiative and independent judgment.
PRIMARY RESPONSIBILITIES
Answer and respond to a high volume of incoming telephone calls on a multi\-line telephone system in a prompt, courteous and professional manner.
Greet guests/officials from all levels of city, county, state, and federal governments, as well as from the public and private sectors, in a prompt, courteous and professional manner.
Notify appropriate TDA personnel when guests arrive and/or refer them to the appropriate agency personnel.
Prepare and submit Texas Facilities Commission RM\-1 forms for badge access cards including activation, deactivation, and access add\-ons.
Serve as TDA Parking Coordinator. Submit parking applications, Do Not Tickets and Dashboard Parking Permits.
Assist in maintaining the Comptroller of Public Accounts system for tracking agency vehicle usage by utilizing the Samsara Fleet telematics software application to export, evaluate and process data.
Assist in maintaining central office motor pool vehicles including reservations, record keeping, and maintenance.
Assist in receiving building maintenance trouble calls; and report through the Texas Facilities Commission’s General Maintenance Portal tracking system and ensure completion of trouble calls.
Coordinate and maintain record keeping and filing system for correspondence, forms, reports, and documents in accordance with Agency Records Management Policy. Serve as the section’s records coordinator.
Follow all TDA policies and procedures.
Perform other duties as assigned.
Qualifications QUALIFICATIONS/REQUIREMENTS FOR THE POSITION
High School Diploma.
Two (2\) years work experience as a receptionist for a front office/main area, greeting visitors, answering, and routing phone calls.
Bilingual speaking ability in English and Spanish.
PREFERRED QUALIFICATIONS
Bachelor’s Degree.
Experience working for a state agency.
KNOWLEDGE, SKILLS \& ABILITIES
Knowledge of office practices and administrative procedures; of agency programs, policies, and procedures.
Skill in providing excellent customer service for both internal and external customers; in the use of standard office equipment and software; and accurate typing and data entry skills.
Ability to implement administrative procedures; to interpret rules, regulations, policies, and procedures; to communicate effectively, both orally and in writing; to provide guidance to others; to learn and follow TDA policies, procedures, programs and services; to maintain composure when handling difficult customers/questions; to interact in a professional manner with co\-workers and the public; to maintain a professional appearance and environment; to exercise sound judgment and discretion; and to maintain the highest level of confidentiality.
HYSICAL REQUIREMENTS \& WORKING CONDITIONS
Normal office work environment and may have exposure to dust and environmental allergens consistent with normal business activities and human contact. Mostly sedentary in nature but may involve walking; standing; pulling and pushing; kneeling, stooping and bending; performing tasks requiring fine motor skills and coordination; and safely lifting and carrying items weighing up to 30 pounds. Must be able to work extended periods at a computer and may require working extended hours and some evenings and weekends, as needed. May involve travel, occasionally overnight (up to 5%).
TELEWORK \& WORK HOURS
The agency does not offer telework. TDA employees are required to be physically present for work.
The agency’s core business hours are from 8:00 a.m. to 5:00 p.m., Monday through Friday. TDA also provides limited customer service between 6:00\-8:00 a.m. and 5:00\-6:00 p.m.
H\-1B Visa Sponsorship
We are unable to sponsor or take over sponsorship of an employment Visa.
BENEFITS
The State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one\-third of total compensation. Benefits include:
ü Retirement Plan
ü Paid Group Health \& Life Insurance for employees
ü Paid Holidays
ü Paid Vacation Leave
ü Paid Sick Leave
ü Longevity Pay
ü Dental
ü Vision
ü Dependent Optional Life Insurance
ü Voluntary AD\&D Insurance
ü Dependent Health \& Life Insurance
ü Health \& Dependent care flexible spending accounts Only candidates selected for an interview will be contacted. A skills exercise may be conducted at the time of the interview. *Due to the high volume of applications, we do not accept telephone calls. If you submitted your application through the CAPPS Careers Section, you may check the status of your application by accessing your profile and selecting My Jobpage and then selecting My Submissions. To be considered for the position, applicants must complete additional supplemental questions, optionally provide EEO information including how you heard about the job, and provide an electronic signature in the CAPPS Career Section.*
- A valid government\-issued driver’s license, which is recognized by the Texas Department of Public Safety and in good standing, and an acceptable driving record are required. TDA will verify this information with the Texas Department of Public Safety. Applicants with a driver’s license not issued by the State of Texas should obtain and be prepared to provide a copy of their current driving record on or before their first day
Background Checks: A criminal conviction records check is required for applicants who are selected for a position.
\\*Foreign Credentials: upload an evaluation of your coursework if you have obtained a degree(s) from a school outside of the United States; otherwise, we cannot give you credit for your degree. Some organizations that provide evaluation services are:*
*Foreign Credential Services of America*
1910 Justin Lane, Austin, TX 78757\-2411
Phone: 512\-459\-8428 *SpanTran: The Evaluation Company*
2400 Augusta Drive, Suite 451 Houston, TX 77057
Phone: 713\-266\-8805 *Global Credential Evaluators, Inc.***
P.O. Box 9203 College Station, TX 77842
Phone: 512\-528\-0908
Equal Employment Opportunity (EEO):TDA is an equal employment opportunity (EEO) employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetic information, military status, or protected activity.
Reasonable Accommodations: If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview or an HR representative at 512\-463\-7423\. Whenever possible, please give the hiring or HR representative sufficient time to consider and respond to your request.
TDA participates in E\-Verify and will provide the Social Security Administration and, if necessary, the Department of Homeland Security, with information from each new employee's Form I\-9 to confirm work authorization.
Military and Former Foster Child Employment Preference: TDA complies with the provisions of the veterans and former foster child employment preference acts. Please contact our Human Resources\-Veterans Liaison at (512\) 463\-7454 for assistance.
Go to https://texasskillstowork.com/, https://www.onetonline.org/, or http://www.careeronestop.org/ for assistance in translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets.
Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor’s Offiice Administrative Support Codes.