Administrative Assistant / Service Scheduler

Company Overview

ProTech Fire, Inc. is a Georgia\-based commercial fire protection contractor specializing in sprinkler systems, inspections, testing, and service. As a certified Woman\-Owned Small Business with NICET\-certified technicians, we provide turn\-key fire protection solutions to commercial and industrial clients throughout the region. We operate in a fast\-paced, deadline\-driven environment where accuracy, responsiveness, and professionalism matter.

Position Overview

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• Gainesville, GA (On\-Site)

ProTech Fire, Inc. is seeking an experienced Administrative Assistant / Service Scheduler to support our fast\-paced service operations team.

This is a high\-volume, deadline\-driven role coordinating field technicians, managing service schedules, and supporting billing and job workflows. This is not an entry\-level position.

Key Responsibilities

• Schedule and coordinate daily service calls, inspections, and emergency work
• Communicate with customers and technicians throughout the day
• Adjust schedules quickly based on changing priorities
• Enter and manage job data in ServiceTrade/Corrigo
• Support invoicing, documentation, and job close\-out
• Maintain organized records and manage incoming calls

Requirements

• 3\+ years in administrative support within
construction, service, or trades
• Experience scheduling or dispatching field personnel
• Strong organizational skills and attention to detail
• Ability to
work independently, take initiative, and keep pace
• Proficient in Microsoft Office (Outlook, Excel, Word)

Preferred

• ServiceTrade, Corrigo, or similar field service software
• QuickBooks experience

What We’re Looking For

• Someone who can
think, move, and prioritize quickly
• Comfortable in a
fast\-paced, high\-volume office
• Able to
learn systems quickly and problem\-solve independently
• Candidates should be
comfortable using notes, training materials, and internal resources to problem\-solve independently before seeking assistance.

Please do not apply if you are seeking remote work. This is a full\-time on\-site operations role.

Pay: $21\.88 \- $24\.04 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Application Question(s):

• Are you able to work full\-time on\-site in Gainesville, GA?
• Do you have experience using service management software such as ServiceTrade, Corrigo, or similar systems?
• Describe your experience scheduling or dispatching technicians in a fast\-paced environment.
• Do you have QuickBooks Desktop Enterprise experience?
• How many years of administrative experience in a construction or service\-based industry do you hold?

Work Location: In person