A Loan Officer Assistant plays a crucial role in supporting loan officers throughout the loan application process. This position requires a detail\-oriented and organized individual who is adept at computing income, assessing financial documents, and managing loan application files. Additionally, the assistant must be proficient in using Encompass, a leading mortgage management software, to process and track loan applications.
Key Responsibilities:
* Support Loan Officer’s Daily Operations:
- Provide administrative assistance to the loan officer by managing the loan pipeline and ensuring deadlines are met.
- Maintain communication with clients, underwriters, title companies, and other involved parties.
- Assist in gathering necessary documentation for loan applications, including income verification, credit reports, tax returns, bank statements, and other financial documents.
- Analyze applicants' financial information, including income sources (e.g., salary, self\-employment, bonuses, alimony, rental income) to determine loan eligibility.
- Calculate borrower income using standard methods, including gross income, net income, and overtime.
- Assess income stability, continuity, and reasonability to ensure compliance with lender guidelines.
- Perform debt\-to\-income (DTI) ratio calculations and assist in evaluating loan approval conditions.
- Maintain accurate records of income computations and related documentation.
- Enter and maintain data in the Encompass loan origination system (LOS) with a focus on ensuring the accurate creation and management of loan files.
- Prepare and manage loan disclosures (e.g., loan estimate, closing disclosures) and communicate them to borrowers within the required timelines.
- Track and follow up on outstanding documentation and ensure that all necessary documents are submitted for timely loan processing.
- Assist with loan file submissions to underwriting and handle requests for additional information or clarification from underwriters.
- Act as a liaison between the loan officer and the client, ensuring borrowers are informed and updated throughout the loan process.
- Answer borrower inquiries and provide timely responses to phone calls, emails, and other forms of communication.
- Help borrowers understand the loan application process, required documentation, and timelines.
- Ensure all documentation is organized and up to date, maintaining compliance with all regulatory requirements (e.g., RESPA, TILA, HMDA).
- Verify the accuracy of all borrower information and ensure that data entry in Encompass is correct.
- Support the loan officer in reviewing loan conditions and ensuring that any issues are addressed before closing.
- Prepare and organize closing documents, including coordinating with closing agents and title companies to facilitate a smooth loan closing.
- Maintain up\-to\-date loan files, ensuring they are complete and compliant with all legal and regulatory requirements.
- Perform various clerical tasks, including filing, organizing documents, and updating spreadsheets as needed.
- Minimum 2\-3 years of experience in the mortgage industry, preferably as a loan officer assistant or in a similar administrative support role within a financial institution.
- In\-depth understanding of mortgage loan products, including FHA, VA, USDA, and conventional loans.
- Strong proficiency in Encompass (or similar loan origination software) for managing and processing loan applications.
- Advanced ability to calculate and verify income, assess tax returns, pay stubs, and other financial documents.
- Solid understanding of financial ratios, including debt\-to\-income (DTI) and loan\-to\-value (LTV).
- Knowledge of current mortgage industry regulations, guidelines, and compliance requirements.
- Excellent organizational and time\-management skills with the ability to prioritize tasks and meet deadlines.
- Exceptional attention to detail, ensuring accuracy in loan processing and document management.
- Strong written and verbal communication skills to effectively interact with clients, loan officers, and third parties.
- A high school diploma or equivalent is required. A college degree in business, finance, or a related field is preferred.
- Mortgage\-related certifications (e.g., NMLS) may be a plus, but are not always required.
- Full\-time position with standard office hours (typically 9 AM – 5 PM).
- Some remote work flexibility may be available, depending on company policies.
- Occasional overtime may be required to meet deadlines during high\-volume periods or at key stages in the loan process.
* Income Computation \& Analysis:
* Loan Application Management:
* Client Communication and Support:
* Documentation and Compliance:
* Administrative Support:
Qualifications:
* Experience:
* Skills:
* Education:
Work Environment:
Job Type: Full\-time
Pay: $50,000\.00 \- $60,000\.00 per year
Work Location: In person