Medical Assistant 3 Receptionist 3

About the Role:

The Medical Assistant / Receptionist plays a critical dual role in healthcare settings by providing both clinical support and front\-desk administrative services. This position ensures smooth patient flow by managing appointment scheduling, patient check\-ins, and handling communications with professionalism and empathy. The role requires assisting healthcare providers with clinical tasks such as taking vital signs, preparing patients for examinations, and maintaining accurate medical records. By effectively coordinating between patients, medical staff, and administrative teams, this position contributes to delivering high\-quality patient care and enhancing overall operational efficiency. The successful candidate will be a dependable, detail\-oriented professional who thrives in a fast\-paced healthcare environment and is committed to patient confidentiality and service excellence.

*We are excited to announce that we are looking for aFull Time,* *Medical Assistant 3 Receptionist 3 at* *Dr. Jan Shimin* *Englewood Cliffs, NJ.*

Responsibilities:

• Greet and register patients upon arrival, verifying and updating personal and insurance information accurately.
• Schedule and confirm patient appointments using electronic health record (EHR) systems and manage patient flow to minimize wait times.
• Assist healthcare providers by preparing examination rooms, taking vital signs, and documenting patient histories and clinical information.
• Answer incoming calls, respond to patient inquiries, and coordinate communication between patients and medical staff.
• Maintain and organize patient records, ensuring compliance with HIPAA and other regulatory requirements.
• Collect and process payments, handle billing inquiries, and manage administrative paperwork related to patient visits.
• Support inventory management by ordering and restocking medical supplies and office materials as needed.
• Collaborate with the healthcare team to ensure a clean, safe, and welcoming environment for patients and staff.

Skills:

The required skills enable the Medical Assistant 3 Receptionist 3 to efficiently manage both clinical and administrative tasks, ensuring seamless patient experiences from check\-in to clinical care. Proficiency in EHR systems is essential for accurate patient data entry, appointment scheduling, and record keeping. Strong communication skills facilitate clear interactions with patients, healthcare providers, and insurance representatives, fostering trust and clarity. Attention to detail and organizational skills are critical for maintaining compliance with healthcare regulations and managing multiple responsibilities simultaneously. Preferred skills such as bilingualism and knowledge of billing processes enhance the ability to serve diverse patient populations and support the financial aspects of healthcare operations.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a healthcare setting combining clinical and receptionist duties.
• Proficiency with electronic health record (EHR) systems and basic computer skills.
• Strong communication and interpersonal skills with the ability to handle sensitive patient information confidentially.

Preferred Qualification

• Knowledge of medical terminology and basic clinical procedures.
• Completion of an accredited Medical Assistant program or equivalent clinical training.
• Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred but not mandatory.
• Familiarity with insurance billing processes and healthcare regulations such as HIPAA.
• Bilingual abilities to assist a diverse patient population.
• CPR certification or willingness to obtain certification.

We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time\-Off Benefits, EAP, 401K and Commuter Benefits.

Monday: 9:00am to 5:00pm, Tuesday 9:00am to 6:00pm and Wednesday to Friday 9:00am to 3:00pm