Assistant Store Manager

Full Job Description

The Assistant Manager is responsible for building the guest experiences that are the foundation of the Company's retail success. This position will provide world\-class service to guests by using the Company's sales approach to sell the full suite of Company products and services tailored to meet the guests' wants and needs and from that, delivering an exceptional in\-store experience for every guest that results in increased store sales, profitability and guest loyalty.

Primary Job Functions

• Welcome and professionally engage every guest to ensure guest expectations are met and the Company's brand image is properly represented.
• Complete showroom floor recovery processes throughout the day.
• Develop and maintain high levels of knowledge of Company products, promotions and store sales functions.
• Demonstrate the Company's Core and Growth Values in the performance of all job functions.

Secondary Job Functions

• Learn the home furnishings industry to establish a strong understanding of the Company's products and their positioning in the marketplace.
• Maintain reliable attendance.
• Actively participate in departmental meetings, training and education. Assist with training other employees and providing backup.
• Complete other assignments and special projects as requested.

Job Qualifications

Education:

High School Diploma or equivalent, Required

Experience:

• 2 years' customer service and/or sales experience
• Exceptional relationship building skills
• Customer Service skills
• Excellent interpersonal skills
• Excellent verbal and written communication skills
• Strong attention to detail
• Effective time management and organizational skills
• Work independently as well as in a team environment
• Analytical and problem solving skills
• Maintain confidentiality
• Working knowledge of Continuous Improvement
• Handle multiple projects simultaneously within established time constraints
• Proficient computer skills, including experience with Microsoft Office Suite, internet
• Proficient with various mobile devices
• Perform under strong demands in a fast\-paced environment
• Work professionally with customers and co\-workers to efficiently serve our customers, treating both with enthusiasm and respect
• Display empathy, understanding and patience with employees and external customers
• Respond professionally in situations with difficult employee/vendor/customer issues or inquiries

Pay: $18\.00 \- $21\.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 8 hour shift
• Day shift
• Night shift

Education:

• High school or equivalent (Preferred)

Ability to Relocate:

• Eau Claire, WI 54701: Relocate before starting work (Required)

Work Location: In person