senior executive assistant, Coffeehouse Design & Development

Now Brewing – senior executive assistant, Coffeehouse Design \& Development \- \#tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

This job contributes to Starbucks success by providing advanced support of a highly confidential and complex nature to an executive vice president, exercising judgement and discretion in line with our mission and values. This role will plan, implement, and direct multiple concurrent activities that support company and business unit/department programs, processes and objectives. This role communicates with both internal partners, leaders and external customers, including high level executives and members of the Board of Directors. Models and acts in accordance with Starbucks guiding principles.

*As a senior executive assistant, you will…*

• Analyze business materials and company communications, leverage observations to inform decision making and executes tasks strategically to all stakeholders.
• Identify process improvement opportunities proactively and recommend solutions with confidence to promote operational efficiencies across the business unit
• Drive deadlines and deliverables while adapting to ambiguity, changing business needs or expectations; check in with support team to provide guidance and delegates as needed.
• Analyze incoming and outgoing business materials, company communication, and leverage observations to inform decision making and strategic execution of task to all stakeholders.
• Manage, adapt and adjust priorities proactively in an ever\-changing work environment while maintaining professionalism under pressure.
• Manage long\-term view of calendars strategically by collaborating across the enterprise to drive efficiency and understanding executive’s priorities.
• Utilize project management skills to drive high\-level projects, events, and key business deliverables at an enterprise level; cascade pertinent information and communications to appropriate groups.
• Own and cascade rhythm of the business calendar to department support team and team members as appropriate; utilize this tool to drive successful execution of business priorities and deliverables. Ideate and implement programs for the leader and/or organization.
• Role\-model and coach behaviors and practices that demonstrate what it means to live within our Starbucks Mission \& Values.
• Build strong and trusting relationships across the enterprise and externally; creates opportunities across the enterprise for growth and connection.
• Act as a trusted leader and mentor for admin team by regularly engaging and cascading information, actively participating in hiring, developing talent, and admin calibration sessions; while creating space for growth and development of others.

*We’d love to hear from people with:*

• Progressive administrative experience. (10\+ years)
• Providing support to C\-Suite level executives (10\+ years)
• Experience managing calendars and email on MS Outlook (10\+ years)
• Project or event management (10\+ years)
• Domestic and international travel arrangement (10\+ years)
• Expert level proficiency with Microsoft 360 applications
• Adaptability \- able to execute with flexibility in responding to constantly changing environment.
• Collaboration \- demonstrate confidence, composure, and professionalism; able to build trust with internal and external customers.
• Communication \- able to communicate clearly and concisely, both verbal and written with attention to details
• Customer Service \- demonstrate a positive, can\-do attitude with the desire to take on additional responsibilities, consistently delivers high quality customer service to both internal and external stakeholders
• Organization \- excellent organizational skills and high level of integrity and discretion in handling confidential and sensitive information with superior attention to detail
• Problem Solving \- critical thinking and strong analytical skills; able to proactively anticipate needs and use sound judgment.
• Technology \- advanced knowledge of Microsoft Office 365 and virtual tools.
• Time Management \- able to balance multiple priorities and projects in a fast\-paced environment, meet deadlines and follow through on commitments.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short\-term and long\-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire\*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well\-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first\-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

• If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job\-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888\) 611\-2258\.