ID Card Specialist

Who is CADY?

CADY exists to inspire and unleash human potential. Started in 1999, we have become the fastest growing photography company in the U.S., with an average 20% growth each year. Through photography, classroom solutions, school branding, and more, we deliver an experience unlike anything in our industry. We are an innovative company competing to outdo ourselves, year after year. As the nation’s premier school photography company, we engage with students, schools, and our team members to make them feel accepted and empowered. CADY’s mission is to go beyond a portrait and to provide a premier experience for the extraordinary\- because each of our guests, school partners, and team members are utterly extraordinary.

Who are you?

You are an ambitious, detail oriented team member who finds joy in making meaningful connections with people. You have a true passion for creating memorable experiences for people. You see beyond the surface of interactions and recognize that every person has a story and the idea of being a part of that is exciting! You enjoy working hard and celebrating hard. You love the opportunity to exceed expectations\- and be rewarded for your contribution to the company!

Job Summary

As the ID Card Specialist, you will be focused on the accurate and on\-time production of student ID Cards delivered to our schools. This position will work a lot with sensitive client info and the images our photographer’s captured. We are looking for someone who notices small details, enjoys working individually and in a team environment, and takes the initiative to find resolutions for client problems.

Responsibilities

• Execute the successful creation and delivery of student ID cards to meet school deliverable timelines
• Perform quality control of student and faculty data on ID Cards
• Identify and address human and technical errors throughout the ID Card production process
• Compare data sets to determine any discrepancies
• Meet internal timelines for task completion
• Communicate with vendors effectively and efficiently
• Monitor ticketing system and resolve client requests for one off IDs

Job Requirements

• Extremely detail\-oriented — not just careful, but methodical
• Know your way around Excel or Google Sheets
• Prior experience in leading a team.
• Possess strong communication skills and the ability to clarify complex issues using straightforward, everyday language
• Able to commute to our office in Alpharetta, GA
• A background in data entry, admin, or operations work is a bonus.

Physical Requirements and Work Environment

• Ability to sit and work at a computer for extended periods of time.
• Ability to use a computer, keyboard, mouse, and other standard office equipment regularly.
• Ability to occasionally stand, walk, bend, or reach within an office environment.
• Ability to lift and move items up to 15 lbs., such as files, office supplies, or equipment.
• Comfortable working in a standard indoor office setting with moderate noise levels.
• Ability to communicate effectively in person, via phone, and through virtual meeting platforms.