General Summary
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- Provide culturally responsive academic, career, and college success advising for high school and first\-year college students in the CLC programs, with a primary focus on Highline Promise Partnership students;
- Guide students in exploring academic and career pathways, including degree selection, course planning, transfer preparation, applied bachelor’s programs, and workforce entry;
- Deliver holistic case management support, including tracking student progress, identifying barriers, and connecting students to appropriate resources to support retention and completion;
- Collaborate closely with high school staff, counselors, families, and community partners to support students’ transition from high school to college, including active participation in high school visits, parent nights, college fairs, and related outreach events;
- Establish a visible and consistent presence at partner high schools to build trust and relationships with students, particularly seniors transitioning to post\-secondary education;
- Develop and facilitate culturally relevant workshops and programming focused on college readiness, financial aid, financial wellness, leadership development, and transfer pathways;
- Support students with financial aid processes, scholarship applications, enrollment steps, and other key onboarding requirements;
- Track and monitor student attendance, engagement, academic progress, and key success indicators using program and institutional data systems;
- Support and implement student outreach strategies, including Summer Melt prevention efforts, onboarding campaigns, and retention\-focused communications;
- Assist with student application review, intake, and screening processes for CLC and Promise programs;
- Build and maintain strong relationships with Student Services departments including but not limited to: Center for Leadership and Service, Center for Cultural Inclusiveness and Excellence, MESA, TRiO, and Advising;
- Establish strong connections between students and faculty advisors to support degree planning and academic success;
- Promote Cultural Learning Communities across campus by increasing awareness, communication, and internal referrals to CLC programs and services;
- Collaborate with faculty and staff to integrate learning community practices into campus\-wide professional development and student success efforts;
- Co\-develop and support transition programming and culturally relevant events for Native American/Alaskan Native, Black/African American, Hispanic/Latinx/Latine, and Pasifika/NHPI male/non\-binary students within the King County Promise initiative;
- Foster a culture of collaboration, shared resources, and student\-centered practice across all CLC programs;
- Maintain regular communication with students, families, faculty, staff, and administrators to support student success and program alignment.
- Strong presentation and facilitation skills with the ability to engage diverse audiences, including students, families, faculty, and community partners in both large and small group settings;
- Ability to build authentic, trust\-based relationships and effectively connect with students from diverse cultural, racial, socioeconomic, and educational backgrounds;
- Self\-starter with the ability to work independently, take initiative, and manage multiple priorities in a fast\-paced, student\-centered environment;
- Excellent oral, written, and interpersonal communication skills, with the ability to clearly explain complex systems such as financial aid, admissions, and academic pathways;
- Strong organizational and case management skills, including attention to detail in tracking student progress, engagement, and outcomes;
- Ability to design and facilitate engaging workshops, presentations, and student success programming;
- Demonstrated commitment to equity, inclusion, and culturally responsive practices in working with historically underserved student populations;
- Ability to collaborate effectively with cross\-functional teams including K–12 partners, faculty, student services, and community organizations;
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with student information systems and virtual engagement tools.
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- Bachelor’s Degree, OR Three (3\) years of experience working directly with students in education, community\-based organizations, or youth development settings; AND
- Experience working with students from various backgrounds; AND
- Experience facilitating workshops and programming.
- Master's degree;
- Experience in college preparation, student success programming, advising, or academic support services;
- Experience working in higher education, K–12 partnerships, or bridge programs;
- Experience supporting first\-generation, low\-income, and students of color in educational pathways.
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This posting will remain open until the position is filled. Priority consideration for applications received by May 18, 2026\.
As a public institution of higher education serving a diverse community in a multicultural world and global economy, Highline College promotes student engagement, learning, and achievement, integrates diversity and globalism throughout the college, sustains relationships within its communities, and practices sustainability in human resources, operations, and teaching and learning.
The Promise Navigator will play a key role in supporting Highline’s Promise Partnership and Cultural Learning Communities (CLC), with a strong focus on improving access, persistence, and completion for King County Promise students. This position provides holistic, culturally responsive case management support to students and their families, supports post\-secondary education and career pathways, and actively engages in outreach, transition, and retention efforts aligned with the King County Promise framework.
This is an exempt salaried overtime eligible, grant\-funded, full\-time position. Anticipated start date is August 3, 2026\. Funding is expected through June 30, 2027\.
Essential Tasks
Reporting to the Director of Cultural Learning Communities (CLC), this position will:
Required Skills and Abilities
Qualifications
MINIMUM QUALIFICATIONS
PREFERRED QUALIFICATIONS
Supplemental Information
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
THE COLLEGE
Founded in 1961, Highline College was the first community college to be established in King County and is one of 34 community and technical colleges. More than 350,000 alumni have graduated from Highline over the years. Nestled between Seattle and Tacoma, we are located on the traditional village sites of the Muckleshoot, Puyallup and many other Coast Salish tribes.
Highline prioritizes access for all students, staff, and faculty, which is evident in our Mission, Vision, and Values. We are proud Highline strives to improve access to Education for our student community. Those who come to our college bring unique personal experiences, beliefs, and perspectives and make us better. We strive to provide and highlight resources to support our students, staff, and faculty by fostering a equal opportunity focused workplace that reflects the communities we serve.
APPLICATION PROCEDURE
Your online application must include the following to be considered complete:
1\. A detailed resume that addresses the MINIMUM QUALIFICATIONS of the position;
2\. A letter of application/cover letter (two\-page maximum, recommended) that addresses your ability to meet the QUALIFICATIONS, and KNOWLEDGE, SKILLS AND ABILITIES for the position.
CONDITIONS OF EMPLOYMENT:
National Criminal Background Check may be required.
APPLICATIONS MUST BE FILED ONLINE AT:
https://www.governmentjobs.com/careers/highline
NEED APPLICATION HELP?
Should you have any difficulties uploading your documents or navigating the application process, please contact NEOGOV Technical Support at 1\-855\-524\- 5627, Monday \- Friday 6:00 AM to 6:00PM Pacific Time.
HIGHLINE COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER
Highline College is an equal opportunity employer. We strive to create a working environment that includes and respects all cultural, racial, ethnic, sexual orientations, and gender identities. We strongly encourage applicants to apply without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, disability, or any other legal protected status.
REASONABLE ACCOMMODATIONS
The College complies with the Americans with Disabilities Act. Applicants needing accommodations in the application process in an alternative format may contact the Human Resources office at (206\) 592\-3812\. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.
TITLE IX POLICY
Highline College complies with Title IX regulations. For details on our policies, see our website https://humanresources.highline.edu/faculty\-and\-staff/policies/title\-ix/
The College appointing authorities reserve the right and may exercise the option to make an employment decision prior to the conclusion of the recruitment process.
NON\-DISCRIMINATION STATEMENT
The college provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types).
The Title IX Coordinator, Danielle Slota, can be reached at (206\) 592\-3600 or DSlota@Highline.edu. 2400 S. 240th St. Des Moines, WA 98198\. Building 12, President’s Office
For accessibility needs, Melanie Lawson, can be reached at (206\) 592\-3320 or MLawson@Highline.edu. 2400 S. 240th St. Des Moines, WA 98198\. Building 12, Human Resources.
The Vice President of Human Resources, Melanie Lawson, can be reached at (206\) 592\-3320 or MLawson@Highline.edu. 2400 S. 240th St. Des Moines, WA 98198\. Building 12, Human Resources.
You can receive this information in an alternate format by contacting hrstaff@highline.edu.