Temporary Planning and Community Development Technician

The Position

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The Community Development Department is seeking a Temporary Planning and Community Development Technician. Under general supervision, the Planning and Community Development Technician performs a variety of complex technical, clerical and administrative activities related to one or more programs in the Planning and Community Development Department such as Residential Rental Inspection, Code Enforcement, Building and Safety, Administration, Current Planning, and/or Advanced Planning; identifies and recommends appropriate modifications to meet the goals and objectives of the programs; prepares, processes and maintains data; and performs related duties as assigned. *This temporary position is represented by the SEIU bargaining unit. Temporary positions are limited to a total of 999 hours per fiscal year (July 1 \- June 30\).*

Recruitment \#26\-065 APPLICATION AND SELECTION PROCESS:*The following process may be changed as deemed necessary by the Human Resources Director. The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. On Thursday, 05/14/26 recruitment will close. All application materials must be received by the Human Resources Department by 5:00 pm; postmarks are not accepted. To apply, submit:

+ Application\- Online application preferred. Resumes are not accepted in lieu of filling out the application form completely. Click the Apply button to begin the online process.

+ Response to supplemental questions\- will be a primary tool in the evaluation of your qualifications for this position. Any work experience described here must also be included in your employment history on the main application.

* Week of 05/18 and 05/25/26: Applications will be competitively screened based on the minimum qualifications for this position. Candidates will be notified of their status in the recruitment by 05/29/26\.

* Week of 06/01 and 06/08/26: Interviews will be tentatively scheduled for top candidates. The examination process will include an interview and may include a written and/or performance exercise.

Basic Function

Under general supervision, the Planning and Community Development Technician performs a variety of complex technical, clerical and administrative activities related to one or more programs in the Planning and Community Development Department such as Residential Rental Inspection, Code Enforcement, Building and Safety, Administration, Current Planning, and/or Advanced Planning; identifies and recommends appropriate modifications to meet the goals and objectives of the programs; prepares, processes and maintains data; and performs related duties as assigned.

Distinguishing Characteristics

The Planning and Community Development Technician is a para\-professional classification responsible for performing administrative, technical, clerical, and customer service duties in support of varying divisions and programs within the department, such as Residential Rental Inspection, Code Enforcement, Administration, Building \& Safety, Current Planning, and/or Advanced Planning programs with minimal supervision and instruction. Incumbents are required to attain knowledge of City policies and procedures, possess good problem solving and organizational skills and the ability to exercise sound judgment within established guidelines.

Typical Duties

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(May include, but are not limited *to, those duties listed below.) Performs complex technical, clerical, customer service, and administrative duties in support of the Planning and Community Development Department’s various functions such as the Rental Inspection Program, Code Enforcement, Administration, Building and Safety, Current Planning, and/or Advanced Planning functions.

• Assists supervisor and manager in the continued development of assigned programs and makes recommendations to better meet the goals and objectives of the programs.
• Acts as the first point of public contact for the programs and processes and responds to requests from citizens in person and through phone calls, email and letters.
• Updates the land use management system and other department\-specific software with various types of information and to track payments, seek compliance, continue processes, or otherwise track project/program status.
• Generates and reviews reports from department systems and makes corrections to the database as necessary.
• Prepares correspondence and insures that notice letters and other materials are sent to program participants in a timely manner.
• Implements and administers computer database systems and provides support to end users.
• Reviews, sorts and prioritizes incoming correspondence and documents.
• Posts payments through the financial system and performs post\-payment processing, including scheduling inspections and status updates.
• Assesses penalties and tracks non\-payments, researches invoice and billing discrepancies.
• Coordinates with other City departments in support of the department programs including implementation of citywide standards of use, training materials, and other program related information external departments may require; and resolution of customer service and program issues.
• Collaborates to problem solve, review and improve processes related to the databases; conducts process analysis and testing.
• May review reports and audit system data updating the land use management system(s) with new information, and provide additional training or documentation, as needed for data and process integrity.
• Assesses the need for additional correspondence with participants related to invoicing, user rights, system access, permit status, system changes, other general data updates (contact information, property ownership) and fee increases.
• Accept applications and other materials from the public or other departments, assess their completeness, prepare and review applicable fees, and enter information into appropriate software systems.
• Perform reviews and approvals of basic application or license requests.
• Independently completes special projects and assignments of a technical nature that can be related to the department as a whole or individual divisions or functions.
• Designs and maintains various record keeping and filing systems.
• Tracks pending items, such as permits and researches and follows up on matters with appropriate department staff.
• Documents new and modifies existing work processes and procedures in coordination with subject matter experts and with approval from assigned manager.
• Generates reports on program performance measures for internal review and for City Council reports, external agency reimbursement and other database analysis.
• Performs a variety of administrative duties, including tracking office supply inventory and mailing expenses, photocopying, and processing service requests.
• Assists with the design, creation, and maintenance of visual presentations, flyers, graphic materials, informational materials and department webpages.
• Provides clerical staff support at administrative hearings.
• Performs other related duties that may be reasonably expected as part of this classification.

WORKING CONDITIONS

Position requires: Prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires far vision and near vision in reading written reports and other work related documents. Acute hearing is required when providing phone and personal service. The need to lift, drag and push files, paper and documents weighing up to 25 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.

Minimum Qualifications

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The minimum qualifications for Education, Experience, Knowledge, Skills and Abilities are the following:Education and Experience

• Two (2\) years of college\-level course work in Business Information Systems, Management Information Systems (MIS) or related field and,
• Two (2\) years of responsible general office experience.

OR

• High school diploma or tested equivalent and;
• Four (4\) years of increasingly responsible technical and clerical work experience.

Knowledge:

• Management information systems, database structure and data verification methods, and standard software applications.
• Basic principles of system analysis.
• Principles of organization and program management.
• Standard office procedures, practices and equipment.
• Proper grammar, spelling, punctuation and business correspondence format.
• Data management and record keeping techniques.
• Filing and record keeping principles and procedures.
• Basic mathematic principles.
• Word processing and computer data entry systems.

Abilities:

• Perform specialized technical, complex and detailed program support work.
• Organize and coordinate work activities and set priorities.
• Interpret, explain and apply applicable policies, procedures, laws, codes and regulations.
• Make mathematical calculations quickly and accurately, including calculation of fees due.
• Perform accurate cash handling.
• Make recommendations related to process and program improvement.
• Make sound decisions within established guidelines.
• Work independently and as a team member.
• Proficiency in use of internet and social media applications, and conducting website research.
• Provide good quality customer service.
• Efficiently coordinate multiple tasks under the pressure of deadlines.
• Coordinate information and issues with other City departments.
• Learn and utilize computer software, including webpage related to the relevant program(s).
• Follow written and oral directions.
• Operate computer and other office equipment.
• Communicate effectively, both orally and in writing.
• Establish and maintain effective working relationships with property owners, managers, the general public and personnel from City departments.
• Observe safety principles and work in a safe manner.

Licenses and Certificates

• Possession and continued maintenance of a valid California Class C driver’s license.

DESIRABLE QUALIFICATIONS

• The ability to communicate effectively in Spanish.
• Experience working in Planning and Community Development functions.
• Experience working in a public agency.

Career Ladder**

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• Administrative Services Supervisor
• Code Compliance Specialist (if Code Compliance Technician assignment)

Planning and Community Development Technician*

• Administrative Assistant III
• Administrative Assistant I/II