Fiscal Specialist 2- Lead Cashier

Our Opportunity

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South Puget Sound Community College seeks a motivated and qualified Fiscal Specialist 2\- Lead Cashier for the Student Financial Services department.

This position supports the college's mission by ensuring accurate, compliant, and timely fiscal operations related to student accounts, cash management, scholarships, and refunds. The role contributes to student access and success by maintaining financial integrity, supporting enrollment and retention efforts, and providing technical and fiscal support to students, staff, and campus partners.

South Puget Sound Community College is committed to increasing its cultural diversity with an emphasis on equity and inclusion among its professional staff. The students that we serve come from a variety of backgrounds. On average, 43% of SPSCC students are people of color. We strongly encourage members of the underrepresented groups, veterans, and bi\- or multi\-lingual individuals to apply for this position to help meet the needs of our diverse students and service district.

We also offer:

• A healthy work/life balance for our employees, with the opportunity for flexible work schedules and remote work, depending on position and college needs
• Fine dining in the Percival Room, offering vegetarian, vegan, and gluten\-free choices as part of our Culinary Arts and Baking \& Pastry Arts programs
• Campus bookstore offering snacks, apparel, and specialty supplies
• FREE Bus service every 15 minutes to downtown Olympia and beyond
• FREE parking on our campuses – permits are not required
• On\-campus child care
• Percival Creek, which runs beneath our campus footbridge, provides year\-round beauty and views of Chinook, Coho, and chum salmon pass through each fall
• Many walking paths that are marked and on nicely paved sidewalks
• Gym and recreation facilities
• SPSCC promotes wellness with a variety of different workshops and events on campus
• Lots of activities with our Artist \& Lecture series, which are FREE for staff and faculty
• Many community events in theKenneth J. Minnaert Center for the Arts
• Employee Resource Groups (ERGs) that offer an opportunity for SPSCC employees to gather and connect around issues that define them personally, and which affect their work at the College and their professional development. Current Employee Resource Groups include:

+ Staff and Faculty of Color (SFOC) ERG \- an employee network that strives to create an intentional and relational foundation for community and trust building across different groups through shared values.

+ The LGBTQIA\+ ERG creates a space for LGBTQIA\+ staff and faculty at the college to share resources, build support and community, and work towards greater equity and accessibility.

What You'll Do

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Student Accounts

• Works with the Student Accounts Manager to analyze student accounts for accuracy.
• Verifies tuition and fee charges based on enrollment, drops, withdrawals, and refund timelines.
• Verifies residency status against student\-selected Residency Data.•Verifies student group activity to ensure accurate charges and waivers.
• Verifies waiver configurations are applied correctly.
• Analyzes payment posting and sequencing and adjusts as needed.•Adds charges and waivers to student accounts as needed, including parking and library fines and athletic department waivers.•Identifies missing due dates and reverses and reposts transactions accordingly.
• Post Financial Aid Adjustment charges and repayment offsets, and removes them upon resolution.
• Post Financial Aid disbursements weekly to student accounts.
• Monitors student accounts during Financial Aid disbursement for potential indicators of fraud.
• Cross\-references enrollment and disbursement data to detect potentially fraudulent activity.
• Places service indicators on flagged accounts and escalates cases for further review.
• Maintains documentation and audit logs related to fraud review activity.

Cashiering \& Cash Management

• Performs cashiering functions, including receiving and posting payments.
• Processes incoming wire transactions to student accounts.
• Processes Financial Aid repayments and removes related service indicators.
• Opens and closes ctcLink cashier sessions for One\-Stop staff at Lacey and Olympia campuses.
• Directs and trains One\-Stop cashiers on cash management procedures, including drawer reconciliation, system troubleshooting, and reporting.
• Maintains spreadsheet records for payments received after 4:00 p.m.
• Verifies, consolidates, and balances cash and credit card receipts; monitors cash, maintains cash flow records; and prepares daily bank deposits.
• Reports cashier drawer discrepancies to the appropriate departments.
• Determines when exceptions are required for the daily cashier session closure.
• Safeguards funds within the assigned area of responsibility.
• Oversees the maintenance, balancing, and replenishment of cashier change funds.
• Comoutestuitionandfeesasneeded andooerates cashierinafunctionsinctclink.

Processing Student Refunds and Nelnet Payment Plans

• Stages and processes batch refunds for Cybersource credit cards and Accounts Payable checks.
• Pulls batch refund reports for Converge credit card refunds and processes transactions within the credit card system.
• Applies refund offset charges for CCE programs, Nursing programs, and Converge refunds.
• Processes BankMobile time\-outs and reversals.
• Processes Financial Aid batch refunds and transmits BankMobile refund files.
• Oversees the Nelnet payment plan program and works with the vendor to resolve discrepancies or technical issues.
• Processes Nelnet student refunds when required.
• Cancels or adjusts Nelnet payment loans as necessary.

Scholarship Tracking, ACH payments, Drop List

• Manages scholarship processing for internal and external awards, including tracking and posting.
• Processes scholarship checks and prepares daily deposits.
• Assigns scholarship student groups to prevent enrollment cancellations due to non\-payment.
• Communicates scholarship receipt status to students.
• Maintains student files for scholarships and 529 plans.
• Reconciles scholarship disbursements and supports quarterly audits.
• Prepares A\-19 forms and required documentation for fund return or transfer.
• Accepts GET payments and processes ACH payments upon receipt.
• Manages enrollment cancellation (drop list) timelines in coordination with campus partners.
• Adds or removes NOCAN service indicators as appropriate.
• Coordinates with Financial Aid and Enrollment staff to run drop lists throughout the quarter.
• Pulls and edits past\-due balance queries for service indicator placement on student accounts.

Other Duties

• Provides backup cashier support at One\-Stop locations as needed.
• Serves as the Student Financial Services point of contact for housing charges and provides weekly balance and payment plan updates.
• Manages student account communications, including itemized receipts and payment plan inquiries.
• Sends weekly Nelnet reports to the Finance department.
• Add institutional access so students can view financial information as needed.
• Assists staff with service indicators and student group maintenance.
• Develop and maintain the desk manual documenting applicable policies and procedures.
• Assist the Student Accounts Manager with fiscal analysis, planning support, and revenue monitoring.
• Evaluates fiscal record\-keeping and reporting processes and recommends improvements.
• Performs related duties as assigned.

Qualifications You Possess

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Minimum Qualifications

• High school graduation or equivalent
AND eighteen months of fiscal\-related work, such as a bank teller or retail sales clerk. OR Equivalent education/experience.
• Ability to adapt quickly to changing business needs, conditions, and work responsibilities.
• Strong organizational skills, ability to work independently and prioritize multiple tasks, maintain office confidentiality, and accommodate numerous interruptions.
• Strong aptitude for attention to detail and accuracy of information.
• Commitment to a working environment that values a diverse academic environment, inclusive of students, faculty, and staff of diverse cultural, socioeconomic, and educational backgrounds.

To Apply

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Applications must be completed online and include the following attachments:

• Cover letter addressed to the Screening Committee, highlighting your ability to perform the responsibilities and competencies described in the job posting.
• Current resume/CV showing all educational and professional experience, which demonstrates how you meet the minimum and any preferred qualifications.

Top candidates will be notified directly to interview for this position. Selection will be based on the applicant's knowledge, skills, and abilities to perform the duties listed in this job posting as identified in the materials requested above. Applications with comments directing the reader to see attachments will be considered incomplete.

Background Check Condition of Employment

Employment with the college is contingent upon the successful completion of a comprehensive background check. Any adverse information will be considered on a case\-by\-case basis and does not automatically preclude a candidate from employment.

Bargaining Unit

This position has been designated as a bargaining unit position represented by the Washington Federation of State Employees.

Veterans Preference

Applicants who meet the minimum qualifications and wish to claim Veterans Preference must submit a copy of their United States Department of Veterans Affairs honorable discharge documentation. All personally identifiable information must be redacted prior to submission. The redacted documentation should be emailed to sbutler\-hill@spscc.edu, with the job number for which the applicant is applying clearly indicated in the subject line.

South Puget Sound Community College values diversity and is an Equal Opportunity Employer and Educator

SPSCC provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or veteran status. Prohibited sex discrimination includes sexual harassment, defined as unwelcome sexual conduct of various types. In accordance with the Americans with Disabilities Act (ADA) and the Rehabilitation Act, SPSCC provides reasonable accommodations for qualified students, employees, and applicants with disabilities.

Inquiries regarding non\-discrimination policies, Title II, and Title IX may be directed to:

Samantha Dotson

Executive Human Resource Officer / Title IX Coordinator

Phone: 360\-596\-5361

Email: ssoto@spscc.edu

Building 25, Room 220

2011 Mottman Rd SW

Olympia, WA 98512

South Puget Sound Community College is a smoke\-free and drug\-free environment.

Applicants who require accommodations in the application process or need materials in an alternative format may contact the Human Resources Office at (360\) 596\-5500.