MANAGING ADMINISTRATIVE ASSISTANT | Western MA Regional Office- Springfield

*Attention applicants:Do not apply for this position via the MassCareers website.Your application will not be received.*

To apply, follow the link below to the Attorney General’s Office direct application page.

www.mass.gov/ago/employment.

Managing Administrative Assistant

EXECUTIVE BUREAU

WESTERN MASSACHUSETTS REGIONAL OFFICE

(Springfield Office)

Attorney General Andrea Joy Campbell is looking for a highly motivated individual to serve as the Managing Administrative Assistant in the Western Massachusetts Regional Office (WMAS)

WMAS staff handle legal matters from various areas of the Attorney General’s Office (AGO), including the Criminal, Energy \& Environmental, Government, Health Care \& Fair Competition, and Public Protection \& Advocacy Bureaus. The WMAS Office also provides on\-site assistance to residents with civil rights, consumer, and labor issues, and serves as a regional hub for the implementation of AGO\-wide priorities that involve community outreach, education, and policy initiatives.

Primary Duties: The Managing Administrative Assistant plays a central role in the day\-to\-day operations of the WMAS Office and serves as a key partner to office staff and leadership. This position is responsible for overseeing administrative functions and ensuring the office runs efficiently and effectively. Responsibilities include but are not limited to:

• Oversee daily administrative operations of the regional office, consistent procedures, and high\-quality support across divisions.
• Provide high\-level administrative support to WMAS Office leadership, including managing schedules and coordinating meetings.
• Guide and support administrative assistants and paralegals, including delegating work and ensuring timely completion of tasks.
• Serve as a primary point of contact for internal teams and external partners, facilitating communication and coordination across the office.
• Support the planning and execution of office initiatives, events, and community outreach efforts.
• Manage office processes such as ordering supplies, coordinating reimbursements and travel requests, records management, and general office operations.
• Maintain and utilize tracking systems or databases to support reporting and operational needs.
• Perform other duties, as required.

Position Type: Full\-Time/Non\-Exempt. Our current hybrid model includes some remote workdays for most positions.

Salary: $69,288

To apply for this position:Please visit the Employment and Recruitment Portal of the Attorney General’s Office at BambooHR and apply directly. Applications submitted via MassCareers website are not received.

You will be asked to submit a cover letter and resume when applying for this position. The application deadline is May 21, 2026, at 5:00 PM (ET) .

Qualified individuals with disabilities are encouraged to apply. We will gladly assist applicants in need of an accommodation. For assistance, contact the Human Resources Division at (617\) 963\-2932\.

Do not select MassCareers “apply online” option to apply for this position. Applications submitted via this MassCareers website are not received by our Office.

Inquiries regarding position \& status may be made to:

Andrew Batchelor, Deputy Chief

Western Massachusetts Regional Office

(413\) 523\-7708

Qualifications

Position Requirements:

• Associate or bachelor’s degree, or an equivalent combination of education and relevant administrative experience.
• Demonstrated experience supporting leadership and coordinating administrative operations.
• Experience supporting or guiding the work of others.
• Exceptional organizational, analytical skills, and problem\-solving skills.
• Ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication skills.
• Advanced Proficiency in Microsoft Office and comfort working with data or tracking systems.
• Demonstrated commitment or interest in public service.

The successful candidate will be able to demonstrate a connection to the people and communities we serve and an interest in supporting a respectful, diverse, equitable, and inclusive work environment.

The Attorney General’s Office is an Equal Opportunity Employer. As the representative of the Commonwealth and its residents, the Attorney General’s Office strives to ensure that those working in our office reflect the diversity of the communities we serve. The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.

Do not select MassCareers “apply online” option.Any automated message generated by the Commonwealth of Massachusetts MassCareers website does not apply to posted positions at the Attorney General’s Office.You must apply directly at:www.mass.gov/ago/employment.

Official Title: Administrative AssistantPrimary Location: United States\-Massachusetts\-Boston\-1 Ashburton PlaceJob: UnclassifiedAgency: Office of the Attorney GeneralSchedule: Full\-timeShift: DayJob Posting: Apr 30, 2026, 3:11:47 PMNumber of Openings: 1

YearlyIf you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Non\- Executive Branch Agency \- 0000000000