Requisition Details
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GENERAL REQUISITION INFORMATION
EEO Statement:
UNMC is an Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.
Location Omaha, NE
Requisition Number: Staff\_14716
Department Pathology, Microbiology \& Immunology 50000521
Business Unit College of Medicine
Reg\-Temp Full\-Time Regular
Work Schedule Monday\-Friday; 10:00 pm \- 6:30 am with rotating weekends \& holidays
Remote/Telecommuting No remote/telecommuting opportunity
Position Summary
Responsible for all duties related to processing and result reporting of outreach laboratory specimens directly impacting patient care: specimen handling, proper specimen storage, test ordering, test availability, specimen requirements and distribution of patient specimens for laboratory testing. Manages information pertaining to patient specimens, and provides responsible, difficult and precise technical and clerical assistance requiring independent judgement, self\-motivation, and exacting detail. This position directs daily work of the Client Service Representative team to facilitate an efficient and effective work environment; assists with the management of procedures including the review, changes, and implementation; as well as provides extensive client service communication with internal and external customers of Regional Pathology Services (RPS), the Nebraska Public Health Laboratory (NPHL), and the Department of Pathology and Microbiology.
Position Details
*Additional Information*
Posting Category Healthcare
Working Title Lead Medical Lab Client Service Representative
Job Title Health Care Associate (Para)
Salary Grade HC12H
Appointment Type C2 \- REG OFF/SERV HRLY
Salary Range $17\.404 \- $26\.106/hourly
Job Requisition Begin Date 04/30/2026
Application Review Date 05/07/2026
Review Date Information:
Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.
Required and Preferred Qualifications
Required Education: High School education or equivalent
If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)
(Will consider two years post high school education/related experience)
Required Experience 2 years
If any experience is required, please specify what kind of experience:
Clinical experience in a healthcare environment
(Will consider two years post high school education/related experience)
Required License No
If yes, what is the required licensure/certification?
NA
Required Computer Applications: Microsoft Word
Required Other Computer Applications: NA
Required Additional Knowledge, Skills and Abilities:
Skilled in customer service.
Ability in PC/data entry.
Preferred Education: Associate's degree
If any degree/training is preferred, please specify the type:
Healthcare or Biological Sciences.
Preferred Experience:
Outreach laboratory setting.
Supervisory experience.
Preferred License: No
If yes, what is the preferred licensure/certification?:
NA
Preferred Computer Applications: Microsoft Excel, Microsoft Outlook
Preferred Other Computer Applications: Sunquest Co\-Path, Epic or other patient record software
Preferred Additional Knowledge, Skills and Abilities:
Experience in customer service in healthcare environment.
Knowledge of medical terminology.
Ability to type 50 words per minute
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