Medical Assistant Associate

Mission Statement

• ---------------------

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities\*

• ----------------------
• Assist with various procedures (arthrocentesis, wound care, etc.)
• Assisting patients with mobility restrictions, e.g. getting out of wheelchair on to exam table
• Basic clerical tasks that require proper telephone technique, basic typing, computer and data entry skills
• Basic medical assistant competencies (EKG, medical history, vital signs etc.)
• Clean and stock exam rooms
• Injections and specimen collection and processing
• Maintain supplies
• Obtain insurance authorizations
• Patient flow
• Provide patient with appropriate educational/preparation information for procedures
• Retrieve laboratory reports
• Work directly with physicians and nurses regarding patient concerns/issues/questions
• Work in MiChart electronic records (notes, update patient medication lists)
• Adheres to high standards of teamwork by demonstrating adaptability, flexibility and consistently shares information and resources with others
• Documented history of excellent attendance and punctuality
• Effective time management skills/consistently uses available time effectively
• Excellent customer service skills
• Excellent interpersonal and communication skills (e.g. ability to provide and receive constructive feedback, seeks constructive approaches to resolving workplace issues)
• May be required to cross cover other areas
• May be required to work overtime
• Strong attention to detail
• Works well with minimal supervision

Required Qualifications\*

• -----------------------------
• High school diploma or GED.
• Completion of a Medical Assistant program
OR current enrollment in, or completion of coursework in a healthcare professional program (e.g., medical school, PA program, nursing program, or related clinical training) OR an equivalent combination of education and experience (1 \- 3 years).
• Demonstrated knowledge of clinical workflows, patient care, and basic medical terminology.

Desired Qualifications\*

• ----------------------------
• Certified Medical Assistant (CMA) or (RMA).
• Previous experience in: ambulatory care clinical setting
• MiChart
• Certification as a medical assistant
• Clinical data entry
• Lab monitoring programs
• Knowledge of University and Department of Internal Medicine policies and procedures
• May be required to cross cover other areas
• May be required to work overtime
• Able to work in a fast paced customer friendly environment

Modes of Work

• -----------------

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Union Affiliation

• ---------------------

This position is covered under the collective bargaining agreement between the U\-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

• ------------------------

Michigan Medicine conducts background screening and pre\-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre\-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U\-M campuses.

Application Deadline

• ------------------------

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

Application Deadline

• ------------------------

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U\-M EEO Statement

• ----------------------

The University of Michigan is an equal employment opportunity employer.

### Job Opening ID

276132

### Working Title

Medical Assistant Associate

### Job Title

Medical Assistant Associate

### Work Location

Michigan Medicine \- Ann Arbor

Ann Arbor, MI

### Modes of Work

Onsite

### Full/Part Time

Full\-Time

### Regular/Temporary

Regular

### FLSA Status

Nonexempt

### Organizational Group

Um Hospital

### Department

MM Geriatrics Center \- AC

### Posting Begin/End Date

4/23/2026 \- 4/30/2026

### Salary

$44,553\.60 \- $64,688\.00

### Career Interest

Patient Care Services