Relationship Manager

*INTERESTED APPLICANTS MUST ANSWER ALL APPLICANT QUESTIONS TO BE CONSIDERED FOR THIS POSITION*

About NAHREP®

NAHREP® is a mission and purpose\-driven organization that is a passionate blend of business and advocacy for sustainable homeownership and the stability and economic empowerment it affords all Americans. Our mission is propelled by a passionate combination of entrepreneurial spirit, cultural heritage, and the advocacy of our members. Our mission is to advance sustainable Hispanic homeownership. The organization was founded in 2000, and since its inception, our mission has never been more important. With over 40,000 members and growing, we require a strong team member who will support our mission and strategic focus.

This is a full\-time, project management\-type role that relies heavily on relationship\-building skills through interactions with a geographically dispersed client portfolio. The clients are volunteer chapter leaders who work in some facet of the real estate industry. Successful incumbents are diplomatic consensus builders who are focused on doing the right thing for the member and the chapter, offering all amenities National uses in the chapter management program. Growth opportunities exist for strong performers.

Remote work options are not available for this position

Position Summary:

The Events Logistics Manager is the primary contact point for chapter leadership and assigns fulfillment tasks to Chapter Support Admin team members. The Events Logistics Manager serves as the principal liaison between their portfolio of chapters and NAHREP® National by providing strategic operations and chapter event planning guidance. The Events Logistics Manager engages directly with the accounting department for any financial needs pertaining to their portfolio. The Events Logistics Manager should have sufficient organizational context to provide guidance and direction to chapters outside of their portfolio when needed.

Duties and Responsibilities

• Work closely with Chapter Leadership on short\- and long\-range event calendar planning.
• Ensure each chapter has an annual budget and event\-specific budget for each item on their respective calendar
• Manage event budgets, including reporting to chapter leadership regarding the status of actual vs. projected expenses.
• Monitor event registration and keep chapter leadership abreast of registration and event\-related financial standing. When appropriate, advise chapter leadership regarding strategies to improve performance or change the event date.
• Create event\-related marketing campaigns across various channels, including email distribution and, where appropriate, text blasts and recorded call blasts.
• Negotiate vendor and venue contracts, including signing contracts or engaging assistance from the VP of Operations and Accounting where appropriate.
• Serve as chapter liaison to the accounting department, reviewing financial reports, providing feedback to the accounting department where needed, and verifying the accuracy of submissions from chapters, including contracts, expense reimbursement requests, invoices, etc., before forwarding them to the Accounting Department for processing.
• Collect the chapter’s annual board meeting schedule, agendas, and minutes for corporate files.
• Provide National Event support as assigned.
• Perform miscellaneous job\-related duties as assigned.

MANAGED TASKS

• Ensure the event calendar is published on the chapter website identifying upcoming events and any available logistical information, such as type of event, topic or theme, venue, date, time, etc.
• Ensure event registration sites are created and updated, including creating and updating the event registration page on the chapter websites, identifying the type of event (educational, business rally, networking, gala, installation), date, time, venue location, member and non\-member price, etc.
• Ensure event marketing tasks are completed, including email banners, marketing flyers, recorded call blasts, text blasts, and any other marketing\-related tasks as agreed upon with chapter leadership.
• Ensure vendor and venue outreach, such as in sourcing venues where needed or in executing vendor\-related follow\-up where needed.

Supervisory Duties

This position has no supervisory duties.

Pay Range: $24\.00\-$28\.00; Starting Rate: $24\.00\-$25\.00

*INTERESTED APPLICANTS MUST ANSWER ALL APPLICANT QUESTIONS TO BE CONSIDERED FOR THIS POSITION*

Position Requirements

• A belief in the mission of the National Association of Hispanic Real Estate Professionals®.
• 3 \- 5 years’ minimum membership or customer service experience.
• 3 \- 5 years’ minimum event planning experience
• Prior non\-profit and/or real estate experience a plus.
• Bilingual in Spanish preferred.
• Ability to make administrative/procedural decisions and judgments.
• Excellent problem\-solving skills, including an ability to anticipate problems and use judgment appropriately to plan solutions.
• Excellent oral, written, research, and computer skills (including with software such as Microsoft Word, Excel, and PowerPoint)
• Excellent interpersonal skills and facility for working with a wide variety of people.
• Integrity and a sense of humor.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and printers.

Physical Demands

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. This is largely a sedentary role and requires the ability to lift files, open filing cabinets, and bend, sit, stand, and walk. Occasionally required to lift up to 5 lbs.

NAHREP® provides equal employment opportunities to all employees and applicants, without regard to race, color, religion, national origin, ancestry, gender, sex, gender identity or expression, age, medical condition, sexual orientation, marital status, citizenship, pregnancy, physical or mental disability genetic information, veteran status, military status, caregiver status or any other characteristic protected by federal, state or local laws.

*INTERESTED APPLICANTS MUST ANSWER ALL APPLICANT QUESTIONS TO BE CONSIDERED FOR THIS POSITION*

Job Type: Full\-time

Pay: From $24\.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• This position has a starting rate of $24\-$25 per hour. Does this fit your requirements for compensation? Please answer "yes" or "no" only.

Experience:

• Customer Service: 2 years (Required)

Ability to Commute:

• San Diego, CA 92108 (Required)

Work Location: In person