- Schedule patient appointments accurately.
- Create daily and monthly staffing schedule for CNA's and Nurses
- Manage appointment changes, cancellations, and rescheduling requests promptly while maintaining clear communication with patients and staff.
- Manage and coordinate the facility's central supply
- Assist with front desk duties including patient check\-in/out, phone etiquette, and handling multi\-line phone systems.
- Support medical administrative tasks such as filing, data entry, and maintaining organized medical records.
- Collaborate with clinical staff to coordinate care plans and ensure timely patient flow within the clinic.
- Minimum of 1 year of experience in a nursing home or senior living facility. Previous experience in human resources or business operations is preferred.
- Current and valid Certified Nursing Assistant (CNA) license from the State Board of Nursing is preferred.
- Knowledge of basic recruitment and HR practices, employment law and regulations.
- Strong computer skills and technology understanding is preferred. Good phone technique and communication skills.
- Excellent computer skills with proficiency in Microsoft Office Suite and office equipment like fax machines and 10\-key typing.
- Knowledge of HIPAA regulations to ensure patient confidentiality and data security.
- Bilingual abilities are a plus to serve diverse patient populations effectively.
- Previous experience in dental or hospital settings is highly desirable for understanding specialized terminology such as dental terminology or hospital workflows.
- Exceptional customer service skills combined with professional phone etiquette and clerical support experience. This role is perfect for candidates with a background in medical office experience who are eager to contribute to a supportive healthcare environment! We value your dedication to accuracy, organization, and compassionate service—help us make a difference every day!
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance