Principal Care Management (PCM) Care Coordinator
POSITION DESCRIPTION:
MTC Care is the nation's leading telemedicine provider of behavioral health care to skilled nursing, assisted living and independent living facilities seeks, an experienced full time PCM Care Coordinator.
The Care Coordinator is to perform remote monitoring and principal care management for patients under the supervision of the medical team.
This is a remote position that requires ongoing tracking and monitoring of patient data communication across members of the medical team and engagement with patients and family members reporting out clinical summaries.
ESSENTIAL FUNCTIONS:
- Assist clinicians with gathering medical information for patients in-between visits utilizing different electronic health record systems.
- Report any medical concerns monthly for patients such as falls, medication, behavioral concerns and recent hospitalizations.
- Completion of PCM as assigned and as needed to ensure all interventions are completed each month with approximately 15 patients per day.
- Report any issues directly to the ancillary program manager and/or Chief Clinical Officer when applicable.
- Aid with additional employee trainings as necessary/provide support to newer employees that may need additional assistance via "shadowing."
KNOWLEDGE, SKILLS AND ABILITIES:
- High level of organizational skills and proven follow up ability
- Requires both basic knowledge of medical terminology, attention to detail, and excellent written and verbal communication skills
- Thorough understanding of healthcare technologies including but, not limited to: using Electronic Health Record Systems, Microsoft Outlook, Microsoft Excel and internet/cloud based applications
- Must be able to communicate with facility staff, colleagues, and medical team members effectively and professionally.
EDUCATION, LICENSING, EXPERIENCE:
Minimum High School Diploma required
Must have quiet space free of distractions with internet at home for remote setting
This job description is not all inclusive and there may be other tasks and responsibilities that you will perform as required.
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