Program Assistant and Benefits Specialist / Behavioral Health

We are hiring for:

Program Assistant and Benefits Specialist / Behavioral HealthType:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

Ensures all administrative, accounting, certain service user related, and purchasing functions are handled in an efficient, accurate, and timely manner and is in accordance with company policies and procedures. Assists the Team Lead in the analysis of the Team's performance, through the development, processing, and tracking of performance reports and tracking spreadsheets. Works closely with the Team Lead. Provides Benefits Counseling information to individuals receiving services from the IPS\-SE (Individual Placement Services\-Supported Employment) Team.Pay: $17\.00 to $20\.00 depending on education and experience

Schedule: M\-F 8am to 5pm with some flexibility

Job Responsibilities

• Complete Work Incentives Practitioner Training
• Meet with individuals served by the IPS Team in the office, their home and community
• Provide information about and referrals to programs that support work;
• Gather information from the individual and verify their public benefits such as SSDI/SSI/Food and Nutrition and housing subsidies
• Provide individualized advisement, including a Benefits Summary \& Analysis (BS\&A) report
• Provide proactive ongoing work\-related benefits support.
• Assist with Data Entry and Record Management
• Document release and disclosure on Accounting of Release and Disclosure form. Generate and review reports as needed.
• Complete data entry of individual served information (e.g., admissions, discharges, medical record updates, data entry, job status, etc.), Ensure billing protocols are followed per required timeframes.
• Complete and maintain records and authorization of services in the Division of Vocational Rehabilitation and/or MCO medical record.
• Provide caseload and authorization management reports
• Assist with Customer Service Responsibilities\- Answers telephones, greets, and assists customers (individual served, providers, vendors, co\-workers), Demonstrates appropriate phone etiquette, assesses information given and responds with proper information regarding agency and services, takes and forwards messages as needed.
• Types documents, forms and spreadsheets as needed, Facilitates communication between staff, individual and outside agencies d
• Participates on committees and in unit/community meetings
• Receives ongoing training and skills enhancement through conferences, seminars, and relevant training.
• Demonstrates flexibility and commitment to meeting IPS Team needs.

Job Requirements

• --------------------
• High School Diploma or GED equivalent required; Associate's Degree Preferred
• Two years of medical office experience preferred
• Proficient with computers and Microsoft Office including Excel, Teams, and Outlook
• Excellent verbal, written and interpersonal communication skills
• Valid driver's license

Pre\-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

* Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!

* Employee perks and discount program: to help you save money!

* Paid Time Off (full\-time employees only)

* Health/Insurance (full\-time employees only)

* 401(k) retirement savings program

* Wellbeing Programs: Physical, Emotional and Financial

* Chronic Disease management programs for hypertension and diabetes (for qualifying employees)

* Training: Free CPR, first aid, and job\-specific training opportunities

• contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.