Your experience matters
Raleigh General is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well\-being so you can provide exceptional care to others. As a Registrar, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
How you’ll contribute
A Registrar who excels in this role will execute receptionist, registration, and clerical duties associated with direct and scheduled patient admissions. Gathers all pertinent account information and verifies insurance coverage. Additional job duties include:
- Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy, assigning medical record numbers.
- Distributes and explains forms, documents, and handouts to patients or family members, ensures all necessary signatures are obtained for treatment.
- Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation.
- Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
- Verifies insurance benefits and obtains precertification/authorization as necessary.
- Determines and accepts required payments, including co\-pays and deductibles, or refers to financial counselors for follow up.
- Researches the patients visit history to ensure compliance with third party payer requirements, completing appropriate documentation as applicable.
- Collects co\-pays and other funds from patients based upon established criteria.
- Previous computer experience required.
- Requires critical thinking skills, decisive judgment, strong customer service skills and the ability to work with minimal supervision.
- Must be able to work in a high volume, stressful environment.
- Knowledge of medical terminology and Billing or collection experience strongly preferred
What we’re looking for
Qualified applicants will have completed a High School Diploma or equivalent or 3 years of directly related experience may be substituted for the required education. Additional requirements include:
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
* Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full\-time and part\-time employees.
* Financial Protection \& PTO: Life, accident, critical illness, hospital indemnity insurance, short\- and long\-term disability, paid family leave and paid time off.
* Financial \& Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
* Employee Well\-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
* Professional Development: Ongoing learning and career advancement opportunities.
Schedule: PRN. Shifts Vary, Rotate Weekends and Holidays.
More about Raleigh General Hospital
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Raleigh General Hospital is a 300 bed facility caring for nearly 13,000 patients each year with over 50,000 being treated in our emergency room. We offer a wide range of surgical services as well as specialty programs including Cardiac CTA, Digital Mammography, and Trauma Services.
Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.Lifepoint Health is a leader in community\-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post\-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.