Lobby Services Deputy Specialist I

Position Description

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The Harris County Tax Assessor\-Collector’s Office is seeking a dedicated, detail\-oriented, and customer\-focused Lobby Services Deputy Specialist I to join our team.

Under general supervision of the Lobby Services Manager in the Property Tax Division, the Lobby Services Deputy Specialist I is primarily responsible for collecting payments for various property tax accounts and other miscellaneous fees. Prepare invoices and collect county fees for beer and wine and liquor permits, issues county coin operated stickers and tax certificates. This is a full\-time, in\-office position. Remote work is not available unless specifically authorized based on operational needs.

About the Tax Assessor\-Collector

The Harris County Tax Assessor\-Collector’s Office is essential for ensuring the proper administration of tax laws and providing vital services to the community. The office plays a key role in local government, handling various financial and administrative tasks, including:

* Property Tax Collection: Assess and collect property taxes for all eligible commercial and residential property owners and entities. Calculate property taxes based on appraised values and ensure collection and distribution to the appropriate entities.

* Motor Vehicle Services: Manage commercial and residential vehicle registration, issue license plates, and handle vehicle title transfers, including the collection of associated fees.

* Voter Registration: Oversee voter registration within the county, issue voter registration certificates, and maintain an accurate voter registration roll.

* Additional Revenue Collection: Collecting certain fees, fines, and revenues related to permits or state mandates, depending on the county’s needs.

Duties and Responsibilities:

Revenue Collection \& Payment Processing

• Collect property taxes, county fees for beer, wine, and liquor permits, and other miscellaneous payments.
• Open and process incoming mail, including payments submitted by licensing agencies.
• Complete and record payments received through multiple channels to ensure accurate posting.

Tax Certificate Processing

• Prepare, process, and certify tax certificates in accordance with established guidelines.
• Maintain and update the tax certificate log to ensure accurate record\-keeping and audit compliance.

Special Inventory Tax Reporting

• Receive and collect required reports related to Special Inventory Taxes and ensure proper documentation.

Cashiering \& Daily Reconciliation

• Balance daily transactions and prepare the end\-of\-day cashier summary report for submission.

Email \& Correspondence Management

• Monitor and respond to tax certificate, beer and wine, and liquor permit correspondence to support timely customer service and department operations.
• Perform additional duties assigned to support departmental operations.

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713\) 274\-5445 or email ADACoordinator@bmd.hctx.net

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements

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All applicants must register and take the HRT Clerical Skills Test and score a minimum of 85% with a typing speed of 35 wpm and 90% accuracy.

https://www.governmentjobs.com/careers/harriscountytx/jobs/998426\-0/hrt\-clerical\-skills\-test

Please see testing instructions in the General Information section below.

Education:

• High School diploma or equivalent from an accredited institution within the U.S.

Experience:

• Minimum of one (1\) year of prior work experience in a cash handling and customer service role
• Proficient computer skills required
• Candidates must complete a clerical skills test and achieve a minimum typing speed of 85% aptitude, 35 WPM with at least 90% accuracy

Knowledge, Skills, and Abilities:

• Must be able to work independently and function effectively in a team\-oriented environment
• Professional attitude, appearance and excellent attendance required
• Must maintain a high level of confidentiality
• Data entry and cash handling skills
• Must be able to interact and coordinate with others and all levels of management
• Ability to handle multiple tasks without constant supervision
• Ability to work in a fast paced environment
• Ability to provide great customer service to all the tax payers
• Excellent organizational skills
• Demonstrated strong communication skills

NOTE:Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Preferences

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Experience:

• Experience working with property tax systems, appraisal district data, or local government operations.

General Information

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Register Online for the HRT Clerical Skills Test using the following link:

https://www.governmentjobs.com/careers/harriscountytx/jobs/998426\-0/hrt\-clerical\-skills\-test

Click the above link to the HRRM Clerical Skills Test registration page

Click on "Apply" to submit your request for testing

You will receive a test invitation and instructions via e\-mail within 48 hours

You will have no more than 5 calendar days to access and complete testing

Your score will be automatically uploaded to your application

The test may be taken once every 30 days

Work Environment:

• Work is performed primarily in an office setting, subject to frequent interruptions with extensive work at a computer workstation.
• This is a full\-time, in\-office position. Remote work is not available unless specifically authorized based on operational needs.
• Flexibility to work evening and weekend hours and attend training sessions may be required.

Physical Demands:

• Minor physical effort required, which may involve long periods of standing, walking, bending, reaching, stretching, climbing, lifting less than 30 lbs. or similar activities (e.g., filing, delivering, sorting).
• Regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination).

Working Hours:

• TBD

Primary Working Location:

• TBD

Open Until Filled / Reviewing Applications on a Rolling Basis Employment may be contingent on passing a drug screen and meeting other standards.Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

HARRIS COUNTY EMPLOYEE BENEFITSHarris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.

The following benefits are offered only to Harris County employees in regular(full\-time) positions:

Health \& Wellness Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long\-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account

Paid Time Off (PTO)

• Ten (10\) days of vacation leave per year (accrual rate increases after 5 years of service)
• Eleven (11\) County\-observed holidays
• One (1\) floating holiday per year

Paid Parental Leave\

• Sick Leave

Retirement Savings Benefit

• 457 Deferred Compensation Plan

The following benefits are available to Harris County employees in full\-time and select part\-time positions:

• Professional learning \& development opportunities
• Retirement pension (TCDRS defined benefit plan)

Flexible work schedule\

METRO RideSponsor Program\

Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health \& Wellness Benefits are administered through the State of Texas.*

In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.

For plan details, visit the Harris County Benefits \& Wellness website:www.benefitsathctx.com