Business Development Associate

Hammerton is a leading American designer/manufacturer of custom decorative lighting for the hospitality, commercial and residential markets. We are known as a major design innovator in our industry, and we’re rapidly growing. Our in\-house blown and kiln\-fired glass capabilities, combined with our expertise in metal fabrication and machining, make us uniquely capable of addressing the needs of the design industry’s most discerning clients. Hammerton lighting can be found in leading five\-star hotels and resorts, award\-winning restaurants, and many of the most beautiful homes in North America.

The Business Development Associate will report directly to the Technical Sales \& Account Manager and is the "engine" of the sales pod. This role focuses on top\-of\-funnel growth, CRM data integrity, and administrative execution to ensure the sales cycle moves as fast as possible.

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES:

* High\-Touch Prospecting: Identify and engage new leads using high Emotional Quotient (EQ) to build rapport and qualify potential opportunities.

* Sales Support \& Logistics: Manage the "Urgent, Not Important" daily tasks including Sample Management, Service Order (SVO) coordination, and prompt follow\-up emails.

* Data Stewardship: Act as the primary owner of the CRM (Odoo) and Project Management software, ensuring all data entry is real\-time, accurate, and organized.

* RFQ Entry: Handle the initial intake and entry of Requests for Quotation, ensuring all baseline information is collected for the TSAM’s review.

• Workflow Assistance: Provide general support to the TSAM to remove friction from the sales process, including coordinating meetings and managing administrative logistics.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• High School Diploma required.
• 1\-3 years of experience of administrative, sales, customer service, or other closely related experience preferred.

QUALIFICATIONS:

• High Emotional Intelligence (EQ) and excellent verbal/written communication.
• Strong organizational skills with a "no task too small" mentality.
• Proficiency in CRM systems (Odoo preferred) and project management software.

WORKING CONDITIONS:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• This position works within the manufacturing plant for product training and communicating with other departments.