BSSS

Why work at CareResource Hawaii?

If you have a heart for service and want to make a real difference in someone’s life, come join one of the best health care teams in the country. At CareResource Hawaii, we are dedicated to a positive and professional work environment for all of our employees while providing quality and compassionate care.

What makes CareResource Hawaii special?

• NAWOC\-WCC Certified Clinicians
• Only agency in Hawaii to utilize the Swift Medical\-Digital Wound Care app to improve healing in shorter time.
• Certified Diabetes Care and Education RN specialists
• Paid professional development opportunities
• Regular in\-house advanced training provided
• Utilize an evidenced\-based Employee Engagement \& Performance Platform

The many benefits of working with CareResource include one\-to\-one patient care, flexible scheduling, paid orientation and training, paid vacation, medical benefits, and a 401 (k). Full\-time employees also receive life insurance, dental insurance, long\-term disability insurance, flexible spending accounts, and accidental death and dismemberment insurance.

For more information on how you can join our outstanding team, call 808\-691\-4627 or contact us at Recruitment@Queens.org today!

please email recruitment@queens.org referencing the Job ID(s) that you are interested in from the tabs below.

Business Services Support Specialist (Full\-Time)

Verified 04/01/2026

Job ID: 154567 (Regular Full\-Time, 40 Hours/Week, Day Shift – Posted 03/11/2026\)

I. JOB SUMMARY/RESPONSIBILITIES:

• Under the general direction of the Business Services Manager, provides support services to the Medicare Certified Division staff. Performs a variety of duties including verification of health insurance claims numbers and benefits coverages; process and obtains insurance authorizations; assists with referral intake process, maintains and processes incoming FAXs via Billing FAX server.
• Orders medical supplies for patients; maintains medical supply/equipment inventory.
• Performs various duties including data entry, word processing, creating, and maintaining files, assembling, and distributing required material data for reports and projects.

II. TYPICAL PHYSICAL DEMANDS:

• Finger dexterity, seeing, hearing, speaking,
• Constant: sitting, reaching above, at and below shoulders; repetitive arm/hand motion and frequent gripping of objects.
• Frequent: standing, walking, stooping/bending, and twisting body.
• Occasional: lifting/carrying up to 35 pounds, pushing/pulling up to 3\.5 pounds of force.

III. TYPICAL WORKING CONDITIONS:

• Not subjected to adverse environmental conditions.
• Frequent exposure to noises typical of an office environment.
• Minimal exposure to toxic substances and communicable diseases.

IV. MINIMUM QUALIFICATIONS:

A. EDUCATION/CERTIFICATION AND LICENSURE:

• High school diploma or equivalent.

B. EXPERIENCE:

• Prior office experience; answering telephones and contacting people.
• Proficient in Microsoft Office, Word, and Excel.
• Ability to organize, prioritize and manage multiple projects simultaneously.
• Ability to operate office equipment including facsimile, calculator, and copier with accuracy.
• Ability to communicate effectively in English, both orally and in writing.
• Ability to verbally communicate with people to obtain basic information (via telephone, e\-mail or in person).
• One (1\) year work experience in a home care organization or healthcare office environment preferred.

Equal Employment Opportunity

Equal Opportunity Employer / Disability / Vet