Treatment Coordinator - Part Time

Job Overview

We are looking for a dedicated and organized Treatment Coordinator to join our growing team at Horizon Dental Designs! The ideal candidate will play a crucial role in ensuring the smooth operation of our front desk, providing exceptional service to patients, and supporting administrative functions. This position requires strong communication skills, attention to detail, and a commitment to maintaining a welcoming atmosphere for all visitors.

About The Practice

• Dr. Ferraro bought the practice in 2022 after graduating from dental school at The Ohio State University
• The practice was completely renovated with a fresh modern design in 2024
• Our hours are Monday\-Thursday 7:00 am\-2:30 pm. We do a quick morning huddle at 6:50 am.
• We work one Friday a month 7:00am \- 11:00 am. These dates are typically given close to a year in advance. We add some optional additional Friday's if you choose!
• We are privately owned and no management or DSO's have a hand in our operations or treatment of patients
• Uniform is black scrubs
• We believe in balance and value our team members work\-life balance, time\-off, family, and overall well\-being. We stive to create a atmosphere where you feel appreciate and valued.

Responsibilities

• Greet patients and visitors warmly as they arrive at the office.
• Manage patient check\-in and check\-out processes efficiently.
• Schedule appointments and manage the calendar for dental services.
• Maintain accurate patient records and treatment plans using Eaglesoft software.
• Answer phone calls and respond to inquiries regarding services, appointments, and insurance information.
• Assist with administrative tasks including filing, data entry, and managing correspondence.
• Entering Insurance payments (checks \+ digital Zelis Payments) and sending EOBs
• Sending and uploading pre\-authorizations into patients chart
• Ensure the front desk area is organized and presentable at all times.
• Place delivered lab cases in back and note their arrival on patient's appointment notes
• Collaborate with dental staff to facilitate smooth patient flow and enhance overall patient experience.

Qualifications

• Previous experience in a front desk role within a dental or medical office is preferred.
• Familiarity with dental terminology and care plans is highly desirable.
• Proficiency in using Eaglesoft or similar practice management software is a plus.
• Bilingual candidates are encouraged to apply to better serve our diverse patient base.
• Strong organizational skills with an ability to multitask effectively.
• Excellent verbal and written communication skills are essential for interacting with patients and staff alike.
• A positive attitude, professionalism, and a commitment to providing outstanding customer service are required.

Join our team as a Treatment coordinator where you can make a meaningful impact on our patients' experiences while growing your career in the healthcare field!

Job Type: Part\-time

Pay: $15\.00 \- $21\.00 per hour

Benefits:

• Employee discount

Ability to Commute:

• Plant City, FL 33563 (Required)

Ability to Relocate:

• Plant City, FL 33563: Relocate before starting work (Required)

Work Location: In person