Members and Event Manager

Event \& Member Manager (Hybrid – Miami, FL)

Location: Miami, FL (Hybrid: Remote \+ 1–2 days/week in office)

Employment Type: Full\-time

About the Role

We are looking for a highly organized and proactive Event \& Member Manager to oversee both exclusive in\-person events in Miami and international member experiences. This role combines event planning, travel coordination, and member relationship management within a fast\-paced, luxury\-oriented environment.

You will work closely with cross\-functional teams including Sales, Marketing, Bookkeeping, and IT, playing a key role in delivering seamless, high\-end experiences for our members.

Key Responsibilities

Event Planning \& Execution (Miami\-Based Events)

• Research, source, and secure venues and vendors for exclusive events in Miami
• Plan and execute select high\-end events (a few per year), including logistics, setup, and on\-site coordination
• Ensure exceptional guest experience aligned with brand standards

Global Member Trips Coordination

• Organize monthly international trips for members
• Develop detailed itineraries and manage bookings (villas, hotels, concierge services)
• Coordinate all travel logistics, including transportation and group arrangements

Member Management \& Communication

• Communicate with members to collect required documentation, confirm payments, and manage reservations
• Monitor and manage “Ask to Join” requests within the app, ensuring proper vetting and approvals
• Provide continuous follow\-up on pending actions and member requests

Budgeting \& Expense Management

• Create and manage budgets for events and trips
• Track expenses and collect invoices and receipts
• Perform cross\-checks with the bookkeeping team to ensure financial accuracy

Cross\-Functional Collaboration

• Work closely with Sales, Marketing, Bookkeeping, and IT teams to align operations and execution
• Support marketing initiatives and member engagement strategies

Technology \& Platform Improvement

• Actively use and manage the company’s web and app platforms
• Identify issues, inefficiencies, and improvement opportunities
• Provide structured feedback and insights to the IT team to enhance user experience and functionality

Administrative Organization \& Reporting

• Maintain and update the Admin Panel, ensuring all member data and statuses are accurate
• Provide weekly progress reports and follow\-ups on outstanding tasks

Requirements

• Proven experience in
event planning, hospitality, or luxury experiences
• Strong organizational and multitasking skills
• Experience coordinating travel, events, or group logistics
• Ability to work independently and collaboratively in a fast\-paced environment
• Excellent communication skills (English required; additional languages are a plus)
• Detail\-oriented with strong problem\-solving abilities
• Comfortable working with digital platforms, apps, and evolving technologies

What We’re Looking For

• A proactive, solutions\-driven mindset
• Strong collaboration skills and team\-oriented attitude
• High level of responsibility and ownership
• Passion for events, travel, and high\-end client experiences

Work Setup

• Hybrid role: primarily remote with
1–2 days per week in person (Miami)
• Flexible and dynamic work environment

Benefits:

• Flexible schedule

Work Location: Hybrid remote in Miami Beach, FL 33139