POSITION SUMMARY

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Performs a variety of specialized processing, clerical, and customer service functions for all aspects of current and delinquent taxes. Works directly with customers as well as Tax Lien Buyers, financial institutions, title companies, and other departments and agencies.

This posting will close at midnight on 04/12/2026 OR once we receive 30 applications, whichever occurs first

WHAT YOU WILL DO

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Receives and processes redemption payments assuring compliance with Colorado State Statute; posts and files Certificate of Purchase after payment; disburses entitled funds to tax buyers and mails receipts; provides proper direction or documents for redemption of delinquent taxes; processes legal assignment of Certificate of Purchase for Tax Liens.

Receives and accurately processes hundreds of tax payments; manages/balances tax collections totaling millions of dollars which must balance precisely.

Assists Tax Lien Buyers with Tax Lien Sale questions; thoroughly explains endorsements (payment by Tax Lien Holders) and Assignment of Certificate of Purchase, including all legal documents; provides precise information to Tax buyers crucial to generating additional revenue to Pueblo County.

Assists the public, by phone or correspondence, explaining basic assessment and thorough tax procedures, collection practices, entity payouts, escrow accounts, and guidance with recently purchased closing procedures for taxes; effectively handles irate or upset customers on regular basis through strong ability to empathize.

Assists in the annual tax lien sale for real estate and manufactured homes, sorting and proper filing of Certificates of Purchase (Legal Documents); secures documents in a locked vault for compliance with Colorado Revised Statutes; ensures seamless process for redemption process.

Receives, opens, screens, and routes mail throughout internal departments; rectifies payment problems by sending correspondence for resolution while adhering to specific deadlines mandated by Colorado State Statute.

Reviews lists from the Assessor's Office for combines/splits/outed parcels in an attempt to collect taxes prior to them becoming delinquent and problematic through sales or transfers.

Assists in request for tax certifications/tax authentications/moving permits; verifies accuracy of property and tax records to ascertain amount of taxes due prior to issuing certificate of taxes due; processes tax certifications.

Researches online payments for delinquent taxes and sends notification to taxpayers to pay delinquent taxes prior to Tax Lien Sale and/or prior to being lost to Treasurer’s Deed.

Responds to routine and non routine requests as assigned by the Chief Deputy or immediate supervisor.

Acts as back up to Treasurer’s Office staff.

Performs other duties as appropriate or necessary for performance of the job.

WHAT YOU HAVE

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EDUCATION:

High School Diploma or GED Equivalency

*required

Associate's Degree from an accredited college or university in business or accounting

*preferred

EXPERIENCE:

Three (3\) years or more experience in clerical work

*required

Experience in banking, bookkeeping, or accounting

*preferred

NOTE: For preferred qualifications, the substitution of any combination of relevant and related education, training, and/or experience that provides the required knowledge, skills, and ability may be considered, including by way of example, specific experience or skill\-based qualifications that may substitute for certain educational requirements, or a combination of relevant education and experience, including supervisory experience. SPECIAL REQUIREMENTS:

Must successfully pass background check

WHAT PUEBLO COUNTY OFFERS

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Comprehensive Benefits package (medical, dental, vision, etc.) for full\-time employees

Generous Vacation and Sick Leave Accrual

Remote \& Hybrid working opportunities

County Retirement Program

Autonomy to grow and find your career path with supportive leadership

Truly inclusive and diverse environment

Fitness Center (Historic Pueblo Courthouse Building)

May be eligible for up to 12\-weeks Paid Parental Leave Benefits (full\-time employees)

EMPLOYEE BENEFITS SUMMARY

2026 PAID HOLIDAYS* New Year's Day \- January 1st

* Day after New Year's Day \- January 2nd

* Martin Luther King, Jr. Day \- January 19th

* Memorial Day \- May 25th

* Employee Appreciation Day \- June 3rd

* Juneteenth Day \- June 19th

* Independence Day (observed) \- July 3rd

* Day before Labor Day \- September 4th (Early Release at 12:00pm)

* Labor Day \-September 7th

* Francis Xavier Cabrini Day \- October 5th

* Columbus Day / Indigenous Peoples' Day \- October 12th

* Veteran's Day \- November 11th

* Day before Thanksgiving \- November 25th (Early Release at 12:00pm)

+ Thanksgiving Day \- November 26th

+ Day after Thanksgiving\-November 27th

+ Christmas Eve Day \- December 24th

+ Christmas Day \- December 25th

* Day before New Year's Day \- December 31st (Early Release at 12:00pm)

* One Personal Day (County employees will have one paid personal day off in 2026\. This paid day off is to be chosen by the employee and approved by their Elected Official or Department Director.)

\ \= Regular Part\-Time Employees who are scheduled to work on a 2026 Holiday will receive Holiday Pay for two (2\) of the Holidays of their choice (marked with the single asterisk \ above) as approved by their Elected Official or Department Director

When a holiday falls on a Saturday, Friday will be celebrated as the County holiday

When a holiday falls on a Sunday, Monday will be celebrated as the County holiday

Early releases are at the discretion of the Elected Official or Department Director and may vary based on the operational needs of their offices/departments.

All time off work taken by County employees for the days designated as Early Release shall be considered holiday time off for purposes "worked time" in determining Overtime in accordance with the Fair Labor Standards Act (FLSA).

If an employee is absent the day preceding or following the holiday without prior approval, the employee will not be paid for the holiday

The following time off types will not contribute to the daily or weekly overtime calculation: Unpaid Days Off, Unpaid Personal Days, and Unpaid Early Release Days.

Any employee that is required to work by their supervisor on a designated Unpaid Day Off,

a designated Unpaid Personal Day or during a designated Unpaid Early Release period shall be paid for work required and performed during such days and periods.

No employee may work during an Unpaid Day Off, an Unpaid Personal Day, or during an Unpaid Early Release period without the express authorization of their supervisor. This Resolution contemplates and authorizes supervisors to direct work during Unpaid Days Off, Unpaid Personal Days, or Unpaid Early Release Periods for community safety and County government essential activities such as snow removal, social worker visits for child welfare and other family emergencies, response to emergency calls by facilities and fleet employees, and required court appearances by County employees.

For weeks in which an Unpaid Day Off or an Unpaid Early Release takes place, County Exempt employees are designated as Non\-Exempt employees under the Fair Labor Standards Act. Those employees so designated will be required to clock in and out of work via email to their Director for all days worked during weeks that include an Unpaid Day Off.

No employees shall be permitted to work over 40 hours during a week that includes an Unpaid Day Off or an Unpaid Early Release without the express written authorization of their Director or Elected Official.

\\\ The above 2026 Holiday Schedule Resolution was originally approved by the Board of County Commissioners on December 15th, 2025 and then revised on February 12th, 2026 \& March 12th, 2026\\\

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DEPARTMENTS SCHEDULED TO WORK ON HOLIDAYS

Due to operational requirements, some employees will be required to work on holidays. The employee must take the holiday by the end of the month following the holiday at a date approved by their Elected Official or Department Director

SICK LEAVE

Regular full\-time employees accrue eight (8\) hours per month with a maximum accrual of 960 hours.

VACATION LEAVE

Upon initial date of hire: earn eight (8\) hours per month with a maximum accrual of 144 hours.

After 5 years: earn twelve (12\) hours per month with a maximum accrual of 216 hours.

Ater 10 years: earn sixteen (16\) hours per month with a maximum accrual of 288 hours.

RETIREMENT

All Regular Full\-Time employees and Elected Officials are required to participate in the County Retirement Plan upon completion of one (1\) month of continuous employment. A pre\-tax deduction of 8\.25% will be deducted from the employee's monthly pay.

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EMPLOYER MEDICAL CONTRIBUTION

Pueblo County's contribution toward the purchase of your benefit options on a tiered approach and based on which medical plan you elect.

*If Benefit Selections:*

Are greater than the employer contribution dollar amount, the difference is deducted from paycheck

Are equal to the employer contribution dollar amount, there is no effect on pay

Are less the employer contribution dollar amount, additional pay or cash back is not optional

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MEDICAL INSURANCE \- ANTHEM BLUE CROSS/BLUE SHIELD (optional)

*Medical, Dental, \& Vision Rates are for the 2026 Plan Year (effective January 1st, 2026\)*

HIGH DEDUCTIBLE HEALTH PLAN