Scheduling Coordinator

Job Overview

We are seeking a highly organized and proactive Scheduling Coordinator to join our dynamic healthcare team. In this vital role, you will be responsible for managing appointment schedules, coordinating patient flow, and ensuring seamless communication between patients, medical staff, and administrative teams. Your energetic approach will help optimize clinic operations, improve patient experience, and support efficient healthcare delivery. The ideal candidate will possess strong computer skills, medical administrative support experience, and a passion for providing exceptional patient service.

Duties

• Schedule patient appointments efficiently across multiple departments using EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or Dentrix.
• Confirm patient insurance coverage through verification processes including Medicare and HIPAA compliance standards.
• Review and update medical documentation, ensuring accuracy in care plans, CPT coding, ICD\-10/ICD\-9/ICD coding, and medical billing procedures.
• Coordinate with clinical staff to manage appointment flow and minimize wait times while maintaining high\-quality patient care.
• Handle incoming calls with professional phone etiquette, address patient inquiries, and provide appointment reminders.
• Maintain accurate medical records by filing documents properly within EHR systems like Eaglesoft or Dentrix.
• Assist with intake procedures, including collecting medical history and verifying insurance information at the front desk or via multi\-line phone systems.
• Support office management tasks such as filing, data entry (including 10 key typing), and managing office supplies to ensure smooth clinic operations.
• Ensure compliance with HIPAA regulations during all documentation review and data handling activities.

Skills

• Extensive experience with medical scheduling using EMR systems such as Epic, Meditech, Athenahealth, or Dentrix.
• Strong knowledge of medical terminology, ICD\-10/ICD\-9 codes, CPT coding, and insurance verification processes.
• Proficiency in Microsoft Office Suite (Word, Excel) and health information management software like Eaglesoft or Dentrix.
• Excellent communication skills with professional phone etiquette and bilingual abilities preferred to serve diverse patient populations.
• Demonstrated ability to review medical documentation accurately while maintaining attention to detail in a fast\-paced environment.
• Prior clinic or dental office experience is highly desirable for understanding clinical workflows and patient care coordination.
• Familiarity with hospital experience or dental clinic environments enhances your ability to adapt quickly to our team’s needs.
• Strong organizational skills combined with clerical experience in front desk operations or medical office management.
• Knowledge of HIPAA regulations ensures confidentiality and security of protected health information (PHI). Join us as a Scheduling Coordinator if you thrive in a lively healthcare setting where your organizational talents directly impact patient satisfaction and clinic efficiency! We value energetic professionals committed to excellence in healthcare administration and eager to grow within a supportive team environment.

Pay: $24\.15 \- $29\.08 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Work Location: Remote