Posting Details
The New Mexico State Department of Information Technology endeavors to provide the highest levels of service delivery for Mission Critical Radio System and Wireless Communications to Regional, Local Government, Federal and Tribal Agencies for Law Enforcement, First Responder, Critical Services, and Public Works entities located and operating within the geographic areas of the State of New Mexico.
This posting will be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once.
Why does the job exist?
The New Mexico State Department of Information Technology endeavors to provide the highest levels of service delivery for Mission Critical Radio System and Wireless Communications to Regional, Local Government, Federal and Tribal Agencies for Law Enforcement, First Responder, Critical Services, and Public Works entities located and operating within the geographic areas of the State of New Mexico. The IT Land Mobile Radio Systems Support Specialist II works together with Radio Shop Team members to meet our customers' needs, collaborate on scheduling and working together on rolling call back after hours schedule. This includes the physical installation, repair and replacement of equipment, and the troubleshooting of complex two\-way land mobile radio systems and services.
How does it get done?
The IT Public Safety Radio and Microwave Technician II is responsible for performing technical and administrative support to the enterprise land mobile radio, voice and data systems provided and maintained by the Department of Information Technology. This position operates under general direction of a supervisor. Responsibilities include, but are not limited to: \- Practiced in using the Microsoft Office Operating System and be skillful in using applications such as Outlook, Word and Excel (Experience and practice in using Power Point, Visio, and other applications is also a plus). \- Practiced in IT Computer skills to be able to perform work within network domain, cloud\-based environment, client to host connection and portal services.
Who are the customers?
Multiple State, Federal, Tribal and Local Government Agencies
Ideal Candidate
Multiple State, Federal, Tribal and Local Government Agencies
Minimum Qualification
Associate Degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering, or similar technical degree and two (2\) years of experience in end\-user support, systems administration, or network administration. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling four (4\) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid Driver's License; obtain Defensive Driving Certification within 30 days of employment. Pr\-employment background investigation is required and employment is conditional pending results
Working Conditions
Incumbent responds, on a rotating schedule, to callback at any hour of the day on weekends and holidays for communications system diagnostic and restoration. Very long hours (10\-12 hour days) are sometimes necessary to cope with system problems. Driving long distance (500 mile round trips) is sometimes necessary. Lifting in excess of 50 \- 70 pounds is not uncommon. Climbing steel communication towers to 300 feet is not uncommon in all types of weather conditions. Light truck operation on and off road is necessary, sometimes in very adverse weather conditions. Transportation and operation of snow machines (Sno\-Cat) in mountainous terrain is required. Working in odd physical postures is necessary when installing or repairing radio equipment in vehicles and on remote site installations.
Supplemental Information
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Agency Contact Information: Natisha Montoya @ (505\) 490\-7236 or Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.