Restitution Assistant - Office & Admin Specialist Int

Job Details

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Working Title: Restitution Assistant

Job Class: Office and Administrative Specialist, Intermediate

Agency: Public Safety Dept

* Job ID: 93184

* Location: St. Paul

* Telework Eligible: Yes

* Full/Part Time: Full\-Time

* Regular/Temporary: Unlimited

* Who May Apply: Open to all qualified job seekers and DPS employees eligible to bid (permanent, classified employees in the same job and class). Eligible bidders should apply through self\-service and confirm their bid by emailing megan.lund@state.mn.us by 11:59 PM 04/08/2026\.

* Date Posted: 04/02/2026

* Closing Date: 04/08/2026

* Hiring Agency/Seniority Unit: Public Safety Dept / Public Safety\-AFSCME

* Division/Unit: Office of Justice Programs / OJP Crime Victims Reparations

* Work Shift/Work Hours: Day Shift / 8:00 \- 4:30 PM

* Days of Work: Monday \- Friday

* Travel Required: No

* Salary Range: $20\.76 \- $27\.53 / hourly; $43,346 \- $57,482 / annually

* Classified Status: Classified

* Bargaining Unit/Union: 206 \- Clerical/AFSCME

* Work Area: Town Square \- 445 Minnesota St, Saint Paul, MN 55101

* FLSA Status: Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities: Yes

### The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well\-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

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This position serves as a Restitution Assistant for the Office of Justice Programs, Minnesota Crime Victims Reparations Program. The Restitution Assistant communicates and works with victims, applicants, victim service providers, community corrections agents, probation officers, prosecutors, private attorneys, court administrators, and other criminal justice professionals. This person applies the provisions of Minnesota Statutes 611A.52 – 611A.67, the Minnesota Crime Victims Reparations Act, and the provisions of Minnesota Statutes 611A.04 \- 611A.045\.

The Department of Public Safety is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DPS does not participate in E\-Verify.

\\Hybrid Eligible:\\

• Employees may telework up to 50%, depending on the position and the needs of the division.
*Qualifications
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### Minimum Qualifications

• Skill in customer service to interpret and explain program information to customers, clients, and coworkers, such as policy, procedures, eligibility requirements, application detail, and payment methods
• Skill in accounts receivable and computerized billing systems sufficient to enter and access information, and identify and correct errors
• Ability to provide prompt and accurate information to customers in person, on the phone, and through email and other written or electronic correspondence
• Skill in data entry sufficient to receive and review source documents, compare documents to database information and edit documents; accurately input, verify and edit electronic data
• Knowledge of database management sufficient to enter and retrieve data; review and analyze data and identify problem areas in areas which include data, formulas and security
• Ability to communicate effectively in a variety of formats to gather and relay information with tact and diplomacy; present information to diverse customers

### Preferred Qualifications

• Knowledge of legal, medical and other technical terminology
• Excellent word processing skills and knowledge of Outlook, Word, Excel and specialized database systems (such as CAWEB, and SWIFT)
• Ability to conduct research regarding claims and summarize the information clearly and concisely
• Excellent organizational and time management skills, and must be able to prioritize an often overwhelming workload, manage a variety of tasks effectively, develop internal deadlines, and assume new responsibilities on short notice
• Ability to use good human relations skills to interact with others, including common courtesy, tact, interest in positive problem solving, empathy and logical organization of ideas
• Ability to work cooperatively with individuals from diverse backgrounds and underserved communities

### Physical Requirements

Requires occasionally moving and transporting such articles as file folders and small tools. May need to maintain a stationary position for long periods of time while carrying out job duties.

### Additional Requirements

This position requires successful completion of the following:

It is the policy of the Department of Public Safety that all employees submit to a background investigation prior to employment, which includes the following components:

• Criminal History
• Reference Check
• Credit Check
• SEMA4 records, personnel file and employment records (current and former state employees only)

The Department of Public Safety is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DPS does not participate in E\-Verify.

Application Details

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### How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651\-259\-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

### Contact

If you have questions about this position, contact Megan Lund at megan.lund@state.mn.us .

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID\#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Megan Lund at megan.lund@state.mn.us.

### About Public Safety Dept

The Minnesota Department of Public Safety (DPS) is a diverse, complex agency dedicated to serving communities across the state. DPS has 10 public facing and four support divisions with about 2,400 dedicated employees operating programs statewide that all have one goal: Building a safer Minnesota.#### Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

#### Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

#### Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low\-cost medical, dental, vision, and prescription drug plans

+ Fertility care, including IVF

+ Diabetes care

+ Dental and orthodontic care for adults and children

• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short\-term and long\-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax\-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well\-being

#### Support to help you reach your career goals:

• Training, classes, and professional development

*

• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

#### Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well\-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran\-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S\+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651\-259\-3637 or email careers@state.mn.us and let us know the support you need.

For accommodations or questions about accessibility specifically relating to this job announcement, please email the Internal Affairs/Affirmative Action Division at marna.johnson@state.mn.us or 651\-539\-1875\.