Director of Payroll and Benefits

Director of Payroll \& Benefits

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Come join our team at Three Oaks Hospice and our sister organizations—Agape Hospice Care, Sage Hospice, Primary and Palliative Care, Elevation Hospice of Colorado, Elevation Hospice, and Primary and Palliative Care of Utah.

At Three Oaks Hospice we make a steadfast promise to our patients to*Listen*, *Care*and *Serve

• as a trusted partner devoted to providing the highest\-quality hospice and palliative care and to serve with compassion bringing peace during this season of life.

Work Environment \& Location: This is an in\-office role based in Downtown Dallas.

Position Summary

We are seeking a passionate Director of Payroll \& Benefits to join our leadership team of hospice care professionals. In this role, you will make a difference by listening, caring, and serving, ensuring our employees are supported and empowered while maintaining compliant, accurate, and efficient payroll and benefits operations across our network.

ESSENTIAL DUTIES AND RESPONSIBILITIES

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• Provide strategic leadership and oversight for all payroll operations, ensuring accurate and timely payroll processing for all employees across the organization.
• Manage payroll systems including ADP payroll platforms and ensure effective integration with Homecare Homebase (HCHB) and other HRIS systems.
• Oversee and maintain ADP file feeds and system integrations, ensuring accurate data transfer between payroll, HRIS, timekeeping, and benefits systems.
• Ensure compliance with federal, state, and local payroll tax regulations, wage and hour laws, and applicable employment regulations including the Fair Labor Standards Act (FLSA).
• Lead payroll audits and internal controls to ensure data integrity, proper approvals, and regulatory compliance.
• Partner with Human Resources and Benefits teams to administer benefit deductions, payroll adjustments, garnishments, and other payroll\-related benefit processes.
• Support the administration of benefits programs from a payroll perspective, ensuring proper deductions, file feeds, employer contributions, and reporting.
• Oversee payroll tax filings, W\-2 processing, year\-end reporting, and coordination with external payroll vendors as needed.
• Develop, implement, and improve payroll policies, procedures, and internal controls to increase efficiency and accuracy.
• Manage payroll reporting and analytics to support leadership with labor cost analysis, workforce metrics, and operational decision\-making.
• Provide leadership and development for payroll staff, ensuring high levels of performance, accuracy, and service.
• Collaborate with Finance and Accounting teams to ensure proper general ledger integration, payroll reconciliations, and financial reporting.
• Serve as the primary point of contact for payroll\-related system issues, process improvements, and cross\-departmental coordination.
• Stay informed of regulatory changes and ensure payroll practices remain compliant with all applicable laws and regulations.
• Oversee the administration and compliance of all employee benefit programs, including medical, dental, vision, life insurance, disability, retirement plans, wellness programs, and voluntary benefits.
• Manage open enrollment processes, ensuring effective communication, employee education, and seamless implementation across the organization.
• Evaluate and benchmark benefits programs to ensure competitiveness, cost efficiency, and regulatory compliance.

QUALIFICATIONS

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• Bachelor’s degree in Accounting, Finance, Business Administration, Human Resources, or related field, or an equivalent combination of education and relevant professional experience.
• 7–10\+ years of progressive payroll or benefits experience, including leadership or management responsibilities.
• Strong experience with ADP workforce payroll systems and payroll processing in multi\-state environments.
• Experience working with Homecare Homebase (HCHB) or similar healthcare payroll/timekeeping systems.
• Demonstrated experience managing ADP file feeds, payroll integrations, and HRIS system interfaces.
• Knowledge of payroll tax regulations, wage and hour laws, and FLSA compliance.
• Experience supporting benefits administration from a payroll perspective, including deductions and reporting.
• Strong analytical, organizational, and problem\-solving skills.
• Excellent leadership, communication, and collaboration skills.

PREFERRED QUALIFICATIONS

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• Certified Payroll Professional or FPC preferred.
• Experience in healthcare, hospice, or home health organizations.
• Experience managing payroll for field\-based or clinical workforces.
• Working knowledge of COBRA, FMLA, FLSA and related state and federal regulations required.
• Experience using HRIS systems, HCHB and ADP preferred.
• Ability to travel up to 5%.
• Ability to maintain confidentiality of sensitive employee and company information.
• Experience being a business partner to operations groups, preferred.
• Strong written and verbal communication skills, including active listening.
• Ability to build strong relationships with internal and external contacts.
• Strong customer service orientation.
• Ability to manage multiple tasks and projects in a fast\-paced, dynamic environment.
• Proficiency with Microsoft Office products and web proficiency.

Why Work for Us:

We are committed to being an employer of choice, offering a supportive culture centered on patient care, clinical excellence, and employee success. If you’re looking for purpose, stability, and growth, this is the place to be. Join our team!