Site: The Brigham and Women's Hospital, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not\-for\-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high\-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Description \- External
What does a Senior Administrative Assistant do?
The Senior Administrative Assistant Senior provides all required administrative support for the General Cardioligy within Cardiovascular Medicine. The position supports a broad range of clinical, operational, programmatic and network development for general cardiology working with a multitude of individuals in the clinical, research, and educational arenas. The Sr. AA will require a high degree of organization and the ability to prioritize assignments, project management skills, and the ability to prioritize assignments. The Sr. AA will utilize a high level of judgment and discretion in dealing with confidential and sensitive matters.
Schedule: Hybrid
The individual can expect to work onsite for probationary period before moving to a hybrid work schedule (2\-3 days in office).
Benefits:
- Full benefits: Medical, Dental, Vision, 403b retirement and match, Pension, STD, LTD
- PTO – 29 days per year
- Weekly pay
- Discounted MBTA pass
- Education Reimbursement
- Work closely with clinical staff to arrange appointments for out of state patients. Obtains lab results and other pertinent patient medical data from a variety of sources outside. Contacts patients, referring physicians, VNAs, pharmacies, etc., to transmit information provided by the EP team. Provides ready access to Division files on EP patients as necessary in response to calls from patients and referring physicians, with the ability to recognize and appropriately triage medical emergencies. etc.
- High school diploma or GED required; post\-high school education preferred.
- Experience working in a health care office setting or secretarial experience preferred.
- Outstanding computer and technical skills.
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What does a day look like in this role?
Schedules all conferences, meetings and appointments and coordinates national and international travel. Responsible for preparing meeting agendas and distributing to meeting participants.
Maintains an up\-to\-date schedule of clinical commitments assigned to the EP Faculty.
Maintains the clinical and academic calendar. Prior to meetings, alerts the clinicians of unresolved problems, appointment conflicts, or any potential controversial issues.
Control and adjust schedules according to physician requests and service needs.
Assist physicians with all administrative aspects of clinical work, such as routing reports, drafting letters, and arranging calls with patients or referring physicians.
Act as the liaison to referring physicians, research personnel, vendor representatives, and clinical staff.
Updates Epic and faxes prescription refill requests; obtains prior authorizations from insurance companies as needed.
Updates and maintains Curricula Vitae (CVs) in a real time manner. Assists in promotion and administrative tasks involved in professional development of physicians supports.
Coordinates educational events, talks, and any educational outreach activities.
Draft and edit internal and external communications and any marketing material related to clinic operations.
Manages the large clinical portfolio of the physician and non\-physician providers working in the outpatient and inpatient settings.
Develops and maintains physician and patient educational materials including access to recorded lectures and asynchronous virtual visits.
Assembles data for support of new clinical initiatives and assists in drafting these project proposals.
Coordinates patient appointments and oversees the clinic patient schedule. Works with clinic staff to schedule consults and ensure appropriate testing has been completed. Works with call center and patient coordinators to ensure appropriate scheduling of patients including the collection of pertinent medical records for patient appointments.
Types and proofs final drafts of all correspondence, scientific manuscripts, and grants. Assists with journal\-specific formatting including citation formatting using EndNote or other reference management software.
Enters pertinent patient information into Epic, monitors report progress and routes to the appropriate physicians and departments.
Monitors assigned clinical reports and ensures physician adherence to timely signing of monitors, procedure reports, clinic notes, and Epic in Basket requests.
Manage academic portfolio of Faculty members including grant applications, abstract or manuscript uploading and revisions, and the filing of progress reports.
Manage grants and other funding sources to ensure timely and accurate reimbursement for professional, educational, and research expenses.
Receive incoming calls or visitors and directs them to the appropriate individuals and locations; maintains scheduling and referral information for patients and office physicians; interacts with faculty, fellows, laboratory staff, administrative staff, patients and the general public during regular operating hours. Receives and screens office visits from other physicians, salespersons, BWH personnel and the public.
Responsible for sending out reminders and ensuring enrollment with payments to maintain active certification and licensure required for hospital privileges and patient care. For example, assigned HealthStream modules, state and federal licenses, hospital privilege applications, advanced cardiac life support (ACLS) certification, conscious sedation privileges, and board certifications.
Work on projects; coordinate work; take initiative using all available resources; follow through on issues when needed; apply knowledge as appropriate with little direction from Supervisor.
Fill in for fellow employees when asked to do so or when the need arises. Daily lunch coverage.
Performs other administrative duties as assigned by the physicians or Division Leadership. Qualifications
Qualifications \- ExternalWhat we need from you:
Additional Job Details (if applicable)
Remote Type
Hybrid Work Location
45 Francis Street Scheduled Weekly Hours
40 Employee Type
Regular Work Shift
Day (United States of America) Pay Range
$20\.84 \- $29\.79/Hourly Grade
4
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement:
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857\)\-282\-7642\.Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People\-Focused, half Performance\-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.