Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
- Present company services to potential clients
- Prospect and contact potential clients
- Meet or exceed established outreach targets
- Respond to and resolve client inquiries in a timely and professional manner
- Maintain accurate records in company databases and systems
- Confident and professional phone presence
- Ability to set an appropriate tone and pace during client calls
- Demonstrates consistent care and professionalism on every call
- Proficiency with Microsoft Office and data entry
- Previous experience in phone\-based customer service and/or client services is a plus
- Strong ability to build rapport with clients
- Excellent communication and multitasking skills
- Highly organized with strong attention to detail and deadlines
- Make a meaningful impact helping clients access critical benefits
- Paid training and ongoing development
- Supportive, team\-oriented work environment
- Established and growing organization
Monday–Friday, 8:00 AM – 5:00 PM
Lebanon, MO \| Hybrid/Remote Position \| This position begins with required in\-office training. Upon successful completion, the role transitions to a hybrid/remote schedule. Equipment is provided after training.
Start Your Career with Purpose
==================================
At Parmele Disability Advocates, we help individuals secure the Social Security benefits they deserve. As a Call Center Representative, you'll play a key part in supporting both our staff and clients by handling inbound calls, transferring calls as needed, resolving client inquiries, and ensuring every interaction results in a positive client experience.
No prior experience? No problem. We provide paid training and a clear path for success.
What You’ll Do
==================
You'll often be the first point of contact for prospective and current clients, making professionalism, empathy, and clear communication essential to success in this role. If you are detail\-oriented, organized, and enjoy helping others, we encourage you to apply.
Key responsibilities:
What We’re Looking For
==========================
We’re seeking motivated individuals who are organized, detail\-oriented, and ready to learn.
Qualifications:
Why Join Parmele Disability Advocates?
About Us
Parmele Disability Advocates brings over 150 years of combined disability experience and has helped more than 61,000 individuals secure benefits. What started as a two\-person operation has grown into a team of 150 professionals serving clients across multiple states.
Apply Today
===============
If you’re looking for a stable, full\-time role where your work truly matters, we encourage you to apply and start your career with us.
Flexible work from home options available.