MGR RCM ACCTS RECEIVABLE

Oversee and manage the operations of the Accounts Receivable department, ensuring the timely and effective collection of receivables across all client accounts and the accurate processing of claims. This role requires ongoing communication and collaboration with staff, other departments, and senior leadership to drive performance and resolve issues. Responsibilities include setting clear job expectations, monitoring and evaluating performance, providing coaching and disciplinary guidance as needed, and developing and enforcing policies, procedures, and standards to maintain high levels of productivity and quality.

Company Overview: Envision is a leading national medical group focused on delivering high\-quality care to patients when and where they need it most. You’ll find clinicians and clinical support professionals across the nation who are proud to call Envision home. We welcome teammates of every background and work in communities that reflect the racial, ethnic, gender, sexual orientation, and economic diversity of our country.

Benefits: At Envision, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right ones for you and your family. Best of all, qualifying employees are eligible to enroll from day one, so you can rest easy knowing you and your loved ones are protected. Envision Healthcare offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. The benefits offered include but not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking \& HSAs.

Paid Time Off: Envision offers paid time off, 9 observed holidays and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.

• Demonstrated expertise in business management, financial operations, and leadership principles.
• Exceptional communication, interpersonal, coaching, and conflict resolution skills.
• Strong time management and project coordination capabilities.
• Proven ability to analyze processes and data, identify issues and trends, and implement effective solutions and strategic improvements.
• Dedicated to delivering outstanding customer service and providing robust support to team members.
• In\-depth knowledge of Medicare, Medicaid, and other government payor regulations, as well as commercial insurance and specialty contract requirements to ensure accurate and timely billing and claims reimbursement.
• Familiarity with key regulatory frameworks including HIPAA, Sarbanes\-Oxley, and other critical governmental compliance standards.

Education/Experience

• High school diploma or General Education Development (GED) certificate required.
• Associate’s or bachelor's degree in business, Management, Healthcare Administration, or a related field preferred.
• Minimum of three (3\) years of experience in accounts receivable (A/R) management required.
• At least three (3\) years of supervisory or team leadership experience.

Computer Skills

• Maintain fluency (working knowledge of) with various tools:

+ Practice Management Systems

+ Microsoft Office

+ Reporting systems

+ Timekeeping, Payroll, Human Resource Information System tools (e.g.,Kronos, Oracle).

If you are ready to join an exciting, progressive company and have a strong work ethic, join our team of experts! We offer a highly competitive salary and a comprehensive benefits package.

Envision Healthcare uses E\-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E\-Verify, including your rights and responsibilities, please visit www.dhs.gov/E\-Verify .

Envision Healthcare is an Equal Opportunity Employer.

• Manages employees by supporting, coaching, training, assisting with time management and performing evaluations; should conduct regular meetings with all direct reports.
• Analyzes operational data, workflows, and system requests (MDM, UAT, ServiceNow) to identify inefficiencies and implement strategic process and performance improvements.
• Monitors cash deposits, claims billed, payer behavior, and client trends daily and weekly to meet cash collection targets, using KPIs and RCM reporting tools to track A/R status, billing accuracy, and timely collections.
• Delegates tasks and oversees day\-to\-day business operations to ensure efficiency, accuracy, and achievement of departmental objectives.
• Ensures team adherence to company policies, procedures, and compliance standards, including rapid identification and communication of payor policy changes to minimize operational and cash flow impacts.
• Maintains and collaborates on key operational logs (Vendor Issuer Log, RAID Log, A/R Issues Log) and oversees vendor inventory control to ensure accuracy and accountability.
• Coordinates the analysis, reconciliation, and resolution of A/R and variance reports, partnering with Billing, Coding, HPR, and other departments to resolve issues and clarify processes.
• Oversees automated workflow systems to ensure proper handling of denials and no response items and proactively address workflow issues.
• Maintains strong written and verbal communication with internal teams, external clients, insurance payors, and leadership; communicates departmental updates to the Sr. Manager/Director of AR Resolution and presents reports to senior management.
• Provides leadership and support to onshore and offshore staff, including coaching, guidance on escalations, productivity monitoring, and daily operational oversight.
• Leads people management responsibilities, including PTO approvals, quarterly performance assessments, coaching, disciplinary action support, and partnership with HR as needed.
• Hires, trains, motivates, and develops staff to ensure efficient, customer focused service; conducts performance evaluations and implements corrective actions when necessary.
• Reviews and authorizes write offs in accordance with the Designation of Authority policy.