Job Description:
I. Position Summary:
The Recuperative Services Unit (RSU) is a fast\-paced environment serving short\-term patients. Due to frequent admissions and discharges, the workflow can be unpredictable and requires the ability to quickly assess and prioritize, adjust tasks, and respond to time\-sensitive requests. In addition, the candidate must perform diversified general clerical and receptionist duties according to established policies and guidelines, working under supervision of the Director of Nursing. Demonstrate a strong commitment to the philosophy and goals of the unit and the Hebrew Rehabilitation Center.
II. Position Responsibilities:
- Demonstrate strong organizational skills, the ability to multitask effectively and sound judgment in prioritizing responsibilities.
- Have the capacity to perform well under pressure while maintaining professionalism and delivering excellent customer service to patients, families and interdisciplinary team members.
- Communicate with patients, families, visitors and other health professionals in a manner that conveys respect, caring and sensitivity.
- Maintain confidentiality of patient and unit information.
- Upon admission scan all paperwork into the electronic medical record. Greet each new admission and complete the admission packet including the Medicare Secondary Payer Questionnaire with patient/HCP
- Update admissions/discharges on the bed board to prepare for daily clinical huddles
- Upon discharge breakdown the chart, collect paperwork and fax to the VNA and PCP.
- Scan all paper documents into the electronic medical record (EMR)
- Conduct audits and track activated HCP, MOLST, follow up phone calls, etc.
- Answer telephone, screen calls, take and relay messages. Pick up and deliver mail to Nursing unit, screen patient’s mail and refer to appropriate person as necessary. Act as unit receptionist; refer visitors, family or staff to the appropriate person or place for information or direction.
- Prepare and distribute daily reports
- Schedule medical appointments and book transportation
- Order supplies in a cost\-effective manner and place orders for equipment as indicated by the clinical team
- Perform daily clerical duties as required and requested, i.e., develop and/or edit data and perform data entry; use computer skills to prepare reports, draft memos, and compose unit meeting minutes.
- Transport patients to clinic and other designated areas within the Center, as requested.
- Review information on patient records to ensure completeness and accuracy, keep files current according to established guidelines.
- Maintain and keep current unit records, reports, and bulletin boards.
- Participate in the scheduling process in conjunction with the Director of Nursing.
- Label all equipment used for patient care.
- Ensure malfunctioning or damaged equipment is appropriately removed from service and submit a maintenance work order to facilitate timely repair.
- Assist with staffing and enter electronic time sheets/time changes.
- Assist with unit educational activities, i.e., orientation of new staff, preparation of educational materials, and training of designated staff in computer skills.
- Adhere to established departmental policies, procedures, and objectives.
- Participate in educational programs, unit meetings, and quality improvement programs.
- Exemplify professionalism and exhibit values, which contribute to the achievement of the mission of the Hebrew Rehabilitation Center.
- Perform other related duties as required or directed.
- High School or equivalent plus post high school specialized training.
- Secretarial/clerical skills including knowledge of pertinent computer applications and medical terminology.
- Previous secretarial experience desired.
- Successful completion of HRC orientation and competency tool.
- Annual attendance at dementia certification, hazards communication, infection control, fire safety and elder abuse education programs.
III. Qualifications
Remote Type
Salary Range:
$20\.38 \- $28\.53