It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long\-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state\-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long\-term care and ensure the efficient use of taxpayer funded services. Our culture attracts and rewards people who are results\-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast\-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.pplfirst.com)
Position Title:
Operations Associate 1
Job Summary
Payroll Operations Associate One Specialist is responsible for supporting daily operations and administrative functions, including processing of timesheets, invoices, and purchase requests. This role requires strong attention to detail, effective communication, and the ability to work collaboratively while maintaining accurate records.
Key Responsibilities
Financial Operations \& Data Accuracy
- Reviews, verifies, and accurately enters timesheet and invoice data while ensuring compliance with financial policies and procedures.
- Identifies discrepancies, missing information, or errors and escalates issues to maintain data integrity and accurate financial records.
- Maintains Financial Operations by following policies and procedures.
- Create cases utilizing our CRM system.
- Resolve assigned CRM cases.
- Accurately review, verify, and enter data from Timesheets
- Accurately review, verify, and enter data from Invoices
- Creates, manages, and resolves cases within the CRM system, ensuring timely updates and proper documentation.
- Processes purchase requests, reviews authorizations, and maintains organized records of transactions, communications, and case activity in alignment with company standards.
- Process and track purchase requests
- Review Authorizations
- Maintain organized and up to date records of transactions, cases, and communications
- Identify discrepancies, errors, or missing information and report them appropriately
- Adherent to company policies, procedures, and confidentiality standards
- Moderate experience with Microsoft Office 365 toolset, specifically Excel, Word, Outlook
- Ability to navigate between multiple applications.
- Attention to detail.
- Ability to multi\-task and work effectively in a fast\-paced environment.
- Excellent communication skills; listening verbal and written.
- Ability to meet or exceed productivity and quality expectations.
- Ability to adapt to changes in processes, systems etc.
- Ability to work virtually under minimal supervision, prioritize work and meet deadlines.
Case Management \& Process Coordination
Required Skills:
Education:
Education: Associate Degree in Finance related field preferred
Preferred Attributes:
Experience: 2\+ years in operations, or clerical experience.
Compensation: $20\-$21\.63/hr
Working Conditions:
Remote work.
Supervisory Responsibility (If applicable):
The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified
PPL is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company\-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics.
If you like wild growth and working with happy, enthusiastic over\-achievers, you'll enjoy your career with us!