Mental Health Administrative Assistant (Remote)

Job Title: Virtual Mental Health Administrative Assistant (Part\-Time)

Location: Miami, Florida (Remote)

Organization: TherapyWalk Innovative Counseling Services

Position Overview

Therapy Walk Innovative Counseling Services is seeking a detail\-oriented and compassionate Virtual Mental Health Administrative Assistant to support daily operations within our practice. This role is essential in ensuring smooth administrative workflows, effective client communication, and accurate financial and clinical documentation. The ideal candidate is highly organized, tech\-savvy, and passionate about supporting mental health services in a virtual environment.

Key Responsibilities

* Patient Account Management: Maintain and update client records, ensuring accuracy and confidentiality in compliance with HIPAA regulations.

* Billing \& Payment Reconciliation: Process client payment, verify insurance information, and reconcile accounts.

* Client Communications: Serve as a primary point of contact for clients via phone, email, and messaging platforms; schedule appointments and respond to inquiries promptly.

* Intake Coordination: Manage new client onboarding, including intake forms, documentation, and initial scheduling.

* Data Entry \& Reporting: Accurately input client and billing data into EHR systems and generate reports as needed.

* Office Administration: Provide general administrative support, including calendar management, document organization, and workflow coordination.

Required Qualifications

• Minimum of
1 year of experience in mental health, healthcare, or behavioral health administration (private practice or group setting preferred)
• Experience with
Electronic Health Record (EHR) systems
• Proficiency in platforms such as
TheraNest and SimplePractice
• Knowledge of
medical billing and coding, including ICD\-10 codes
• Strong understanding of
HIPAA compliance
• High level of technical proficiency, including
Microsoft Excel and Microsoft Word

Preferred Qualifications

• Experience in
marketing and design tools such as Canva and ChatGPT
• Prior experience in a mental health or healthcare setting
• Bilingual: English/Spanish or English/Creole (highly preferred)
• Minimum of a
high school diploma (additional certifications or coursework in healthcare administration is a plus)

Schedule

• Part\-time (hours to be determined based on practice needs)
• 12\-15 hours

How to Apply

Please submit your application to Odeline@TherapyWalkInnovativeCounseling.com.

In your cover letter, be sure to highlight:

• Your experience working with EHR software
• Your passion for working in the mental health field

We are looking for someone who is not only skilled but also genuinely committed to supporting individuals on their mental health journey.

Job Type: Part\-time

Pay: $12\.00 per hour

Experience:

• Medical billing: 2 years (Preferred)
• administrative Assistant: 2 years (Preferred)

Work Location: Remote