Site: Newton\-Wellesley Hospital
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not\-for\-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high\-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
The Mass General Brigham Medical Group is a system\-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community\-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.
Located at 307 West Central Street in Natick, MA, our practice offers caring, comprehensive primary care for patients of all ages! Our providers treat acute and chronic illnesses, and promote general health, disease prevention and overall well\-being for their patients. We pride ourselves on having a close\-knit, highly collaborative team that is patient centered. Skills and competencies can be developed, so we look for moldable candidates with positive attitudes, customer service skills, emotional intelligence, and passion for this work. Whether you are seeking to gain experience in the healthcare industry or a proven healthcare professional seeking a new challenge, there is a place for you in our practice.
Did we mention that we have free parking?
We are seeking a 40\-hour Full\-Time Clinic/Practice Assistant to support our Family Medicine office on\-site Monday through Friday from 8:30am\-5:00pm. Job Summary
Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under close to general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check\-in, check\-out duties. Actual job duties may vary by Department.
Does this position require Patient Care? No
Essential Functions
- Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
- Make patient appointments and maintain appointment records.
- Greet and assist patients.
- Answer telephones, assist callers with routine inquiries, and schedule appointments.
- File materials in patient folders, and print appointment schedules.
- Process patient billing forms and scan documents to patient medical record/LMR.
- Call for patient medical records and laboratory test results.
- Open and distribute mail or faxes.
- Type forms, records, schedules, memos, etc., as directed.
- May be required to accept co\-payments.
- Handles, screens and/or takes messages related to prior authorizations, referrals, and verify registrations for accuracy.
- May monitor patients in waiting room and responds to any needs for information.
- Assists in patient flow processes.
- ---------------------------------------------
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
healthcare office experience 0\-1 year required
Additional Job Details (if applicable)
Our philosophy is that if a new hire has strong customer service skills with a genuine passion for patient care, everything else can be taught!
Remote Type
Onsite Work Location
307 West Central Street Scheduled Weekly Hours
40 Employee Type
Regular Work Shift
Day (United States of America) Pay Range
$17\.71 \- $23\.20/Hourly Grade
2
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement:
4100 Newton\-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857\)\-282\-7642\.Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People\-Focused, half Performance\-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.