Now Hiring: Virtual Receptionists (Work From Home) \- North Carolina ONLY
Are you ready to become the friendly voice behind some of the world’s most exciting businesses? Do you thrive in fast\-paced environments and love delivering exceptional customer service? If so, we want to hear from you!
Join ReceptionHQ – A Global Leader in Virtual Reception Services
We’re not your average contact center. ReceptionHQ is a thriving international company that delivers professional, reliable, 24/7 virtual receptionist services to businesses across the globe. From taking messages to scheduling appointments, our U.S.\-based team members help businesses grow by making a great first impression—every time.
We're expanding our Arizona\-based team and are on the lookout for dynamic, dedicated, and delightful Virtual Receptionists to work from the comfort of home. If you’ve got the right attitude and a passion for people, you might just be our next superstar!
What You’ll Do
As a Virtual Receptionist, you’ll:
· Answer incoming calls with professionalism, warmth, and confidence.
· Deliver world\-class customer service while representing our clients’ brands.
· Accurately take and forward messages, schedule appointments, and handle inquiries with care.
· Create a seamless caller experience by being friendly, helpful, and proactive on every call.
What We’re Looking For
You’ll thrive in this role if you have:
· Prior call center or fast\-paced customer service experience.
· A clear, pleasant speaking voice and polished phone etiquette.
· Strong computer skills with a typing speed of at least 40 WPM.
· Exceptional attention to detail and a natural ability to multitask.
· A positive, team\-first mindset with a professional attitude—and yes, a sense of humor goes a long way!
What You’ll Need to Work from Home
· A quiet, distraction\-free workspace with a desk and comfy office chair.
· Adequate lighting to keep you focused and energized.
· Reliable internet: Minimum speeds – Download: 85 Mbps \| Upload: 30 Mbps.
· Equipment that meets the following requirements:
o Operating System: Windows 10\+ or macOS Big Sur\+
o Browser: Latest version of Chrome
o Processor: Intel i5 or Ryzen 5
o RAM: 8GB or more
o Monitor: Minimum 19” screen, 1920x1080 resolution
o Headset: USB or mic jack compatible – we’ll provide the headset!
Qualifications
· High school diploma or equivalent
· At least 1 year of customer service experience
· Reliable attendance record and self\-driven work ethic
· Ability to perform in a fast\-paced, ever\-changing environment
· Passion for exceeding expectations and delivering excellence
Compensation \& Perks
· Competitive base salary
· Performance incentives and extra pay for handling Corporate or Spanish\-language calls
· Paid training and development opportunities
· 40 hours Paid Time Off \+ 40 hours Paid Sick Leave
· 6 Paid Public Holidays
· Health benefits: Medical, dental, vision
· 401(k) with company match
· Regular team social events (even virtual ones are fun with us!)
Full Benefits Package
· 401(k) \+ Matching
· Dental \& Vision Insurance
· Health Savings \& Flexible Spending Accounts
· Life Insurance
· Employee Assistance Program
· Paid Time Off
· Referral Program
Pay: $16\.01 \- $16\.54 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: Remote