Entry-Level Administrative Assistant

Job Summary

We are seeking a dynamic and highly organized Administrative Assistant to join our team! This vital role offers an exciting opportunity to support daily office operations, ensure smooth communication, and enhance overall efficiency. The ideal candidate will be proactive, detail\-oriented, and possess excellent interpersonal skills. You will handle a variety of administrative tasks and provide exceptional customer service to both internal teams and external clients. Join us and contribute to creating a welcoming, productive environment where your organizational talents can truly shine!

Responsibilities

• Answer phones efficiently, directing calls accurately and courteously while maintaining excellent phone etiquette.
• Perform data entry, maintain filing systems, and ensure all documents are accurate through proofreading and meticulous record\-keeping.
• Handle incoming correspondence, emails, and inquiries with promptness and professionalism to support customer service excellence.
• Support office management duties such as organizing files for easy access.
• Attend weekly staff meetings and report any scheduling conflicts
• Update client schedules
• Enter new referrals
• Assists in coordination services and verifies hours entered correctly using the EMR database.
• Conduct quality assurance calls with clients and employees.
• Oversee and ensure that caregivers are clocking in/out of shifts in a timely manner.
• Follow up with clients for any call\-offs
• Data entry
• Report all schedule changes to the proper department
• Perform other duties assigned by the owner and director of home care
• This job is hybrid. You will be required to work in office 1\-2 times a week, located in Hesperia.

Skills

• Proven experience in office administration or clerical roles with strong organizational skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Outlook.
• Excellent computer literacy with the ability to adapt to new software quickly.
• Strong typing skills combined with attention to detail for proofreading documents and data entry tasks.
• Experience in customer support or customer service roles with exceptional phone etiquette.
• Knowledge of office management practices, including filing systems, calendar management, and time management techniques.
• Bilingual\- Must be fluent in Spanish

* Join our team as an Administrative Assistant, where your organizational expertise will empower our office operations! We value proactive individuals who thrive in busy environments and are eager to deliver outstanding support every day. This paid position offers a rewarding chance to develop your skills while contributing positively to our workplace community!

Pay: $19\.00 \- $20\.00 per hour

Expected hours: 40\.0 per week

Benefits:

• 401(k)
• Paid time off

Work Location: Hybrid remote in San Bernardino, CA 92405