MOHS AND DERMATOLOGY MEDICAL ASSISTANTS

Position Summary

The Back Office Medical Assistant supports providers and clinical operations across A to Z Dermatology. This role assists in general dermatology, surgical, and cosmetic services and is expected to provide support at their home location and travel to other A to Z Dermatology clinics as needed to meet operational demands. The Medical Assistant must be adaptable, dependable, and able to transition seamlessly between locations, providers, and service lines.

Essential Duties \& Responsibilities

Clinical Support – General Dermatology

· Room patients, obtain vital signs, and document patient history in the EMR

· Prepare exam rooms and assist providers during patient visits

· Perform scribing as directed by provider

· Assist with biopsies, cryotherapy, injections, and minor procedures

· Provide patient education, wound care instructions, and post\-visit guidance

Surgical Support

· Prepare patients and rooms for surgical procedures (including excisions and Mohs surgery as applicable)

· Maintain sterile field and assist with surgical instrumentation

· Assist with suturing, dressing application, and post\-operative care

· Clean, disinfect, and turnover rooms according to protocol

· Ensure proper labeling, handling, and transport of specimens

Cosmetic Support

· Prepare rooms and patients for cosmetic treatments and procedures

· Assist providers with cosmetic services (e.g., injectable, lasers, aesthetic treatments as applicable)

· Educate patients on pre\- and post\-procedure care instructions

· Maintain inventory and organization of cosmetic supplies and products

Task Management, Communication \& Accountability

· Monitor, manage, and complete assigned tasks, action items, and to\-do’s as directed by Site Manager and leadership

· Review and respond to company email and Microsoft Teams messages in a timely and professional manner

· Utilize internal systems, task lists, and workflows to ensure responsibilities are completed accurately and on time

· Follow up on outstanding items, requests, and assignments to ensure closure and resolution

· Communicate barriers, delays, or concerns to the Site Manager or leadership promptly

· Maintain accountability for daily responsibilities and assigned projects

· Actively monitor company communication platforms including email and Microsoft Teams throughout the workday

· Respond professionally and timely to internal communications from leadership, providers, and team members

· Participate in team communications, updates, and operational directives as assigned

· Maintain clear, respectful, and professional communication at all times

Multi\-Location Support \& Flexibility

· Provide clinical support at assigned home location and other A to Z Dermatology locations as directed

· Travel between clinic locations based on scheduling, staffing, and operational needs

· Adapt quickly to different teams, workflows, providers, and patient volumes

· Maintain professionalism, reliability, and consistency when supporting multiple locations

Patient Experience

· Provide compassionate, respectful, and professional care to all patients

· Ensure patients feel informed, comfortable, and supported throughout their visit

· Address patient questions and concerns appropriately and escalate when needed

Compliance \& Safety

· Adhere to all HIPAA, OSHA, CLIA, and infection control standards

· Follow blood borne pathogen protocols and universal precautions

· Maintain required competencies, trainings, and certifications

· Participate in audits, inspections, and quality initiatives as needed

Inventory \& Room Management

· Stock exam rooms and surgical trays daily

· Monitor and report low inventory or supply needs

· Ensure rooms are clean, organized, and patient\-ready at all times

Qualifications

Required

· High school diploma or equivalent

· Completion of an accredited Medical Assistant program or equivalent experience

· Current CPR/BLS certification

· Strong clinical skills and ability to assist in procedures

· Excellent communication and interpersonal skills

· Ability and willingness to travel between clinic locations as directed

Preferred

· Dermatology experience

· Surgical and/or cosmetic experience

· Experience in a high\-volume or multi\-site practice

· EMR experience (Mod MEd or similar systems preferred)

Core Competencies

· Adaptability \& Flexibility

· Clinical Excellence

· Team Collaboration

· Attention to Detail

· Professionalism \& Integrity

· Patient\-Centered Care

· Reliability \& Accountability

Physical \& Work Requirements

· Ability to stand and walk for extended periods

· Ability to lift up to 25 pounds

· Ability to assist with patient positioning and transfers as needed

· Ability to work in a clinical environment with exposure to blood borne pathogens (training provided)

· Ability to travel between multiple clinic locations

Values \& Expectations

The Back Office Medical Assistant is expected to uphold and model A to Z Dermatology’s values of professionalism, integrity, teamwork, and patient\-centered care. This role is critical in supporting providers, ensuring efficient clinical operations, and delivering a high\-quality patient experience across all locations and service lines.

Job Type: Full\-time

Pay: From $18\.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Dermatology

Work Location: In person