Program Administration Assistant

Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of children and families?

WHAT YOU WILL DO:

The Program Administration Assistant is a non\-exempt position responsible for the day\-to\-day coordination of the Refugee Programs. The position will oversee all direct service aspects of the program, including assisting walk\-ins, intake, data entry, report writing, referrals for services, community outreach, and volunteer and staff recruitment.

• Support the daily operations of the Refugee Integrated Services programs, including Employment and Tiered Case Management.
• Provide administrative and programmatic support to the Program Director and Program Manager, as requested.
• Monitor client service activities related to Refugee Integrated Services and support program alignment with established objectives.
• Support direct service staff, volunteers, and interns through coordination and administrative assistance (no supervisory responsibility).
• Develop and maintain relationships with social service partners to help identify and access additional resources for clients.
• Coordinate all in\-kind donations in collaboration with program staff.
• Support the Program Manager in ensuring assessments, screenings, intakes, service plans, and Family Self\-Sufficiency plans are completed and reflect client needs and goals.
• Maintain organized, accurate client files and documentation in accordance with agency and funder requirements.
• Ensure payments made to or on behalf of clients are accurate and processed in compliance with Gulf Coast JFCS and funder guidelines.
• Support the Program Manager with the preparation of reports for Finance and Programs, as requested.
• Support the Program Manager in maintaining relationships with colleges and universities related to volunteer engagement or training initiatives, as needed.
• Enter, collect, and submit required documentation into Gulf Coast JFCS and funder databases, as directed.
• Assist with planning and coordination of program events, including outreach, educational, and engagement activities.
• Perform other related duties as assigned.

WHAT WE OFFER:

• $19\.67 per hour
• 15 PTO Days per year
• 13 Paid Holidays
• Medical, Dental \& Vision insurance
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity and Specified Disease insurance
• Paid Life/AD\&D insurance
• Pet, Legal and Identity Theft programs
• Continuous training and professional development opportunities
• Mileage Reimbursement
• An opportunity to make the world a better place!

WHAT YOU WILL NEED:

• High School Diploma or equivalent; plus, two (2\) years of relevant experience, or a combination of education and life experience

+ Bachelor’s degree in international studies, anthropology, human development, or related field strongly preferred.

• Excellent written, verbal communication, and interpersonal skills.
• Ability to deal professionally, courteously, and efficiently with community partners and clients.
• Knowledge of community organization and resources.
• Bilingual, preferably in Dari, Pashto, languages spoken by the client population.
• Knowledge and previous experience in working with interpretation services.
• Proficient in Microsoft Office Suite or related software.
• Ability to work under stressful client situations.
• Ability to lift and/or to carry office supplies, files, household goods, etc. up to 25 lbs. when required.
• Must have a valid drivers' license and current auto insurance coverage.

WHO WE ARE:

From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Our programs span a broad spectrum of human services, including behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation, and home care assistance for the elderly.

Gulf Coast JFCS strives to offer opportunities to gain field experience and direct client contact hours for both Bachelor’s and Master’s level practicum and internships. For license\-eligible candidates, we may provide both individual and group supervision from a Board\-Certified qualified supervisor to help fulfill state requirements, at no cost to the employee, depending on staff availability and scheduling capacity.

Gulf Coast JFCS is committed to maintaining a work environment free of harassment, discrimination, and inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers’ compensation status, or any other characteristic protected by federal, state, or local law.

Background Screening Requirements: It is our policy at Gulf Coast JFCS that any candidate being considered for employment must successfully complete the organization’s background screening requirements, including drug screening and applicable motor vehicle checks. Gulf Coast JFCS is a Florida Care Provider of the Department of Children and Families (DCF), Agency for Health Care (AHCA), and the Department of Elder Affairs (DOEA), which requires all candidates to undergo fingerprinting through the Florida Care Provider Background Screening Clearinghouse. To learn more about the Clearinghouse, please visit:HB531 \| Florida Agency for Health Care Administration

Gulf Coast JFCS is an Equal Opportunity Employer, Drug\-Free Workplace, and E\-Verify employer.