Job description:
Are you a proactive and personable individual ready to take on a pivotal role in enhancing the operational effectiveness of our firm? We are actively seeking a dynamic receptionist to join our team, contributing to our clients' well\-being and the seamless operation of our organization.
Responsibilities:
\- Client Intake: Manage the intake process for new clients, gathering necessary information and ensuring all required documentation is completed accurately.
\- Client Assistance: Provide valuable support to clients, offering empathy and understanding in sensitive situations. Keep clients informed about the status of their cases and any updates or developments.
\- Phone Engagement: Engage with clients over the phone, forging connections and offering assistance to those facing mobility challenges. Proficiency in handling a high volume of calls is crucial, making candidates with sales or service experience highly desirable.
\- Mail Management: Efficiently manage a high volume of incoming mail and courier deliveries to ensure timely distribution. This will include filing, scanning, and possible re\-mails.
\- Project Collaboration: Collaborate on various projects, contributing your organizational skills and creative thinking.
\- Records Facilitation: Facilitate records requests, ensuring accuracy and compliance with established procedures.
\- Data Entry: Enter and maintain client information accurately in databases and software systems.
\- Reviewing and Mailing Legal Documents: Review legal documents for accuracy and completeness before mailing them out to clients or relevant parties.
\- Follow\-Up on Outstanding Legal Documents: Proactively follow up on any outstanding legal documents or information needed from clients to ensure timely resolution of cases.
Our Commitment: We are looking for a candidate committed to a long\-term future with our company. If you find joy in assisting and connecting with individuals over the phone, this is the perfect fit for you. We value ambition and offer abundant opportunities for professional growth. It's important to note that this role focuses on providing indispensable support within the legal field, not on practicing law.
Qualifications:
· Bachelor’s degree required.
· Minimum one year of experience in customer service.
Physical Requirements:
· Prolonged periods of sitting at a desk.
· Must be able to lift up to 15 pounds at times.
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This firm is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, sexual orientation, gender identity, age, disability, marital status, veteran status or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
Pay: From $50,000\.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Tuition reimbursement
- Vision insurance
- Wellness program
Work Location: In person