SYSTEMS MANAGER

The salary for this position is: $8,205\.00 \- $10,792\.00 monthly.

The Thurston County Clerk’s Office is seeking a professional, motivated, and dependable individual to join our team as the Systems Manager. This position offers an excellent opportunity for a detail\-oriented and technically skilled candidate who is interested in building a career within the court system. The ideal candidate will bring strong problem\-solving abilities, a commitment to accuracy, and a passion for supporting critical systems that serve the public and judicial operations.

The Systems Manager has dual responsibility for the office's specific knowledge and in\-depth experience in information technology coupled with management responsibility of an assigned division. Incumbents are responsible to ensure the information systems are running at optimal performance to support users on the software applications and desktop applications, resolves problems and researches answers and solutions as needed. Analyzes department requirements and coordinates with the other office/department divisions' short\- and long\-range plans, goals and objectives for assigned operations. Establishes and implements policies, procedures and standards for the efficient and effective operations and maintenance of assigned functions.

Essential functions may include, but are not limited to, the following:

• Facilitates and participates in the implementation of information technology or projects including but not limited to developing project timelines, coordinating deadlines, setting up codes and standards, setting up training schedules and ensuring project's success. Performs systems analysis and provides technical development direction and training as required.
• Analyzes the cost/benefit of software updates and/or hardware changes and the impacts on other software and equipment; recommends appropriate action to assure cost\-effective, efficient and continued computer services. Prepares time and budget reports for assigned projects. Works with Central Services' IT staff and vendors to coordinate testing of software, implementation schedules, and ensure compliance with County policies and standards.
• Ensures the protection and integrity of the software operating system through the appropriate security measures. Collaboratively work with Central Services' IT staff to ensure appropriate configuration and interface with the County's main computer system to ensure there is no conflict or corruption that jeopardizes the security of the Countywide system.
• Provides support to users on the use of office/department software applications and desktop applications including answering questions and resolving problems and researching answers and solutions as needed. Resolves inquiries, problems, complaints, or emergencies affecting availability or quality of services.
• Recommends and monitors organizations standards for information technology hardware and software. Recommends future directions or new IT projects. Manages all aspects of system security, access, including internal and external access, and recovery standards and procedures. Plans and coordinates installation, updates, changes, and enhancement to hardware and software.
• Manages assigned operations to achieve goals within budgeted funds and available resources. Plans, organizes, and supervises the work of assigned staff. Recommends selection of staff, develops procedures and performance standards, provides training, monitors progress and evaluates employee performance. Reviews progress; directs changes in priorities and schedules as needed to assure work is performed in a timely and efficient manner. Provides for the training and motivation of subordinates in order to make full use of individual capabilities and to meet changing system demands. Works with elected official or appointing authority and Human Resources to address employee and labor relations issues and concerns.

WORKING CONDITIONS:

• Work Environment \- Work is performed primarily in an office environment. The position requires the incumbent to sit for extended periods of time. Manual hand\-dexterity to adequately manipulate computer components and operate a keyboard is essential. Sight is necessary to operate programs and systems and aid in diagnosing issues. Incumbents are required to kneel, stoop, lift up to 50 lbs, reach, and crawl under desk and into tight areas.
• Schedule \- Incumbents may be required to attend early morning or evening meetings, work extended hours, and work on weekends.
• Travel Requirements \- Occasional travel may be required to attend meetings or trainings.

Customer Interactions \- Daily interactions via phone, in\-person, and video with Thurston County staff and the public.

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WHO WE ARE:

The County Clerk has two departments: the Criminal and Civil Division and the Family, Juvenile and Probate/Guardianship Division. The Clerk’s office consists of the County Clerk, Chief Deputy Clerk, Managers and staff. The Clerk’s office is an integral part of the executive branch of government, in that it preserves for the public unfettered access to a fair, accurate, and independently established record of the opinions, decisions, and judgments of the court.

Thurston County values the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, and responded to in ways that fully develop and utilize each person’s talents and strengths. We are dedicated to recruiting and developing a talented workforce from various cultures, lifestyles, backgrounds, and perspectives who are committed to our vision and core values.

HAT WE OFFER OUR EMPLOYEES:

* Work\-Life Balance: We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals’ lifestyle.

* Plan For Your Future: As a member of our team, you will enjoy great employee benefits, including a retirement plan, pre\-tax savings accounts, as well as comprehensive health care and dental/vision care for you and your family.

* Paid Leave: Full\-time regular employees earn paid vacation in addition to paid holidays .

* Robust Training Program: Employees are encouraged to attend County paid training to help them further their career, learn new skill sets, and stay on top of emerging trends in our industry. We also encourage our staff to participate in professional organizations and attend conferences.

* Flexible Work Schedules: Some of the options that employees may take advantage of include alternative or compressed schedules and/or remote working.

* Deferred Compensation: The County offers 3 voluntary deferred compensation plans for employees who would like to set aside additional deferred tax dollars into a retirement savings plan.

* Flexible Spending Account (FSA ) : Employees can take advantage of Section 125 flexible spending accounts for out\-of\-pocket health care and daycare expenses with pre\-tax dollars.

* Public Service Loan Forgiveness: This is a federal program which allows full\-time public service employees who have made qualifying payments for certain loans, to get their student loans repaid. Public Service Loan Forgiveness Program

Why you’ll love it here: Thurston County is located between Seattle and Portland in Western Washington’s South Puget Sound Region. Perched in between the mountains and the ocean, the area boasts the perfect blend of year\-round outdoor activities including boating, hiking, skiing, and more. The region is also home to the state capitol city of Olympia, known for its many restaurants, microbreweries, coffee shops, farmer’s markets, kids’ activities, history, and art events. Discover more about life in Thurston County at Experienceolympia.com .

Message to potential applicants: We understand that some potential applicants are less likely to apply for jobs unless they believe they meet every one of the functions or skills listed in a job description. We are most interested in finding the best candidate for the job, and we understand that may be someone who will learn some of these skills on the job. If you are interested in this position, and meet the minimum qualifications, we encourage you to go ahead and apply! Feel free to think about how you will bring your own set of skills to the role and tell us about the potential that you hold.

QUALIFICATIONS:

• Bachelor's degree in computer science or closely related field and five years experience with demonstrated progressive responsibility in database management and computer technology combined with at least three years of experience in a supervisory capacity. Previous experience with the functions and processes related directly to the assigned department function is highly desirable.
• Knowledge of desktop operating systems, available software products related to assigned department; principles of data management, workflow processes and goals, web\-based applications and web services, and applicable programming languages; principles of local area network management and basics of data transfer utilities are essential.
• Depending upon area of assignment, knowledge and experience related to specific department's needs and objectives. Must have a clear knowledge and considerable background of the department served.
• Knowledge of pertinent local, state and federal laws.
• Ability to interpret policies and procedures and to analyze complex problems.
• Ability to prioritize work, meet deadlines, and manage a database.

OTHER RELATED RECRUITMENT INFORMATION:

Questions about this recruitment? Please contact: Edison M Herron, Chief Deputy Clerk, 360\-709\-3270 or 360\-786\-5743, Edison.herron@co.thurston.wa.us

This position is:

• Not represented by a union
• Not eligible for overtime under the Fair Labor Standards Act (FLSA)
• Eligible for benefits

Items requested for consideration:

• Application
• Resume

Letter of Interest

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Please note: Information in this announcement is subject to change without notice at any time during the length of the job advertisement.

THURSTON COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

Thurston County is committed to provide equal opportunity to all persons seeking or having access to its employment, services and activities, which is free from restriction based on race, sex, marital status, color, creed or religion, national origin, age, sexual orientation, including gender expression or identity, pregnancy, status as an honorably discharged veteran or military status, genetic information, or the presence of any sensory, mental or physical disability, unless based upon bona fide occupational qualifications. Applicants with disabilities who need accommodation with the application or selection process should contact Thurston County’s Human Resources, at (360\) 786\-5498\. Those who are deaf, deaf\-blind, hard of hearing or speech impaired may use the statewide relay system to reach Thurston County offices and departments to conduct their business telephonically. Relay users can simply dial 7\-1\-1 (or 1\-800\-833\-6388\) to connect with Washington Relay.