At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting\-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20\+ sites across the US and Canada, with plans for further expansion.
Clinical Research Assistant (non\-lab)
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Location: Maplewood, MN \| Site Name: Headlands Research Twin Cities \| Full\-Time \| Clinical Research
We're seeking a Clinical Research Assistant (RA)/Front Desk for our clinical research site Headlands Research Twin Cities located in Maplewood, MN. As an RA, you won't just be supporting research—you'll be helping shape the future of healthcare. This is an exciting opportunity for individuals with clinical experience who are ready to grow their skillset and income potential within the clinical research field.
The Role:
As a Clinical Research Assistant, you'll work side\-by\-side with experienced Clinical Research Coordinators, Investigators, and cross\-functional teams to support all aspects of clinical trial execution—from subject screening to data entry. Your work will directly contribute to the success of new treatments in development.
Type: Regular Full\-time Employee
Schedule: Mondays through Fridays, 8:00am \- 5:00pm
Pay Range: $18\-25/hr \*Dependent upon relevant experience, certification, and education.
Location: Onsite in Maplewood, MN (no capabilities for remote or hybrid work)
Reports to: Site Manager
Benefits: Our benefits package for full\-time employees includes health insurance (medical, dental, and vision), Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), Paid Time Off (PTO), a variety of disability, accident, and life insurance options, as well as many more.
What We Offer
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- Competitive pay \+ annual performance incentives
- Medical, dental, and vision insurance
- 401(k) plan with company match
- Paid time off (PTO) and company holidays
- Opportunities for professional development and career growth
- A mission\-driven culture focused on advancing medicine and improving patient outcomes
- Study Preparation
- Participant Care and Interaction
- Laboratory and Specimen Handling
- Data Entry and Management
- Administrative and General Support
- Bachelor's degree preferred, or an equivalent combination of education and experience.
- Minimum of 1–2 years of experience in clinical research, healthcare, or a related environment (e.g., medical office, patient care).
- Certified Nurse Aide (CNA), Certified Medical Assistant (CMA), or similar certification preferred.
- Experience with medical terminology, laboratory procedures, and research protocols preferred.
- Strong attention to detail, with the ability to collect, compile, and analyze data accurately.
- Excellent interpersonal, communication (verbal and written), and customer service skills.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and easily able to learn new computer or website applications (i.e. Electronic Medical Records, Clinial Trial Management Systems, etc.)
- Ability to work independently and collaboratively in a team environment.
- Proven ability to prioritize tasks, meet deadlines, and adapt to a fast\-paced work environment.
- Problem\-solving skills with a proactive and solution\-oriented approach.
- Knowledge of FDA, GCP, and ICH guidelines is a plus.
- Basic computer literacy and familiarity with medical and research terminology.
- Experience with laboratory skills (e.g., blood draws, specimen processing) preferred but not required.
- Comfortable learning and utilizing research tools, systems, and databases.
- Highly motivated, dependable, and self\-motivated with a professional demeanor.
- Trustworthy and capable of maintaining confidentiality, including compliance with HIPAA guidelines.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Goal\-oriented team player with a mature and pleasant disposition.
- Basic Life Support (BLS) or CPR certification preferred.
- Medical Assistant Certification or similar credentials preferred.
The Role:
The Research Assistant is a vital member of the clinical research team, working under the supervision of the Site Director, Principal Investigator, and Clinical Research Coordinators (CRCs). This role supports the day\-to\-day operations of clinical trials by ensuring compliance with regulatory requirements and assisting in the smooth execution of study activities. The Research Assistant is integral in maintaining the integrity of data collection, patient care, and adherence to study protocols, contributing to advancements in clinical research.
Responsibilities:
+ Prepare and maintain study documents, including source charts, study binders, regulatory binders, and laboratory kits.
+ Schedule and confirm subject appointments, including ancillary visits such as diagnostic imaging and vendor\-related services.
+ Understand study protocols, inclusion/exclusion criteria, and regulatory requirements, ensuring compliance with FDA, Sponsor, and Good Clinical Practice (GCP) guidelines.
+ Assist in participant recruitment by prescreening electronic medical records, following up on referrals, and coordinating outreach efforts.
+ Provide subject care, including explaining study procedures, answering questions, and monitoring diary compliance.
+ Conduct study procedures, such as collecting vital signs, performing ECGs, and completing study questionnaires.
+ Perform follow\-up and reminder calls to ensure subject adherence to visits and study protocols.
+ Assist with participant stipend tracking and processing.
+ Perform blood draws (phlebotomy) and process biological samples, including shipping per study requirements.
+ Maintain laboratory equipment, supplies, and temperature control systems, ensuring compliance with study protocols.
+ Generate and file weekly temperature reports for laboratory systems.
+ Enter and verify study data in Electronic Data Capture (EDC), Clinical Trial Management System (CTMS), and other databases.
+ Address system\-generated queries and perform quality control checks to ensure data accuracy and completeness.
+ Assist with case report forms (CRFs) and source document completion, including query resolution under study coordinator guidance.
+ Maintain and organize participant charts, Investigator Site Files, and other regulatory documents.
+ Support clinical research coordinators (CRCs) by filing, scanning, and faxing required documents.
+ Clean, stock, and maintain exam rooms and department supplies to ensure readiness for participant visits.
+ Participate in investigator meetings, study teleconferences, and trainings.
+ Assist with onsite or remote clinical research monitor visits.
+ Greet and assist patients in a friendly and professional manner.
+ Manage phone calls and schedule appointments efficiently.
+ Ensure the reception area is clean, organized, and welcoming.
+ Collect patient information and maintain accurate records.
+ Collaborate with clinical staff to support operational needs.
+ Handle various administrative tasks as assigned.
+ Manage office supplies and equipment to ensure operational compliance.
+ Assist with facility\-related expenses to ensure budget adherence.
Requirements: