Maryville Patient Care Representative - Family Life Services

Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life\-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care.

Mosaic has a wide array of benefits to meet each employee’s individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on\-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.

Details

• Maryville Patient Care Representative \- Family Life Services
• MV Family Life Svcs Clinic E
• Full Time Status
• Day Shift
• Pay: Starting at $16\.48 / hour

Summary

• The Clinic Patient Care Rep provides a wide range of assistive services to promote patient flow, patient information gathering and patient care in the clinic setting. Performs front desk duties for the Provider's office to support patient care delivery and follow up.
• This position works under the supervision of the Clinic Manager and under the direction of the provider and/or nurse and is employed by Mosaic Health System.

Duties

• Greets and escorts patient to exam room.
• Interviews patient and documents patient’s response in the medical record according to standard.
• May assist provider during physical examination, and certain special procedures as instructed.
• Schedules, reschedules, and cancels patient appointments with Physician and Nurse Practitioner, receptionist and customer service representative. Performs check in and check out functions in clinic. Assists with front office duties as requested.
• Other duties as assigned

Qualifications

• H.S. Diploma required. Certified Nursing Assistant or Medical Assistant training is preferred.
• Clinical/BCLS \- Basic Life Support certification within 90 days of hire is required.
• Physician’s office or healthcare setting is preferred. Computer data entry, customer service, collections and medical record responsibility experience preferred. Knowledge of medical terminology preferred.